Portal pengguna berpandukan konsep CRM kajian kes: Bahagian Penguatkuasa KPDN & HEP, Johor Bahru
Consumer portal application with CRM concept practices is one of an instance of internet services technology advancement, which orientates on consumer society centric, such as information requirements, consumer needs, and their behaviors. Applying CRM concepts in a consumer portal are intend for del...
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| Format: | Thesis |
| Language: | English |
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2006
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| Online Access: | http://eprints.utm.my/4788/1/HamKauFeiMFSKSM2006.pdf |