Communication competencies of oncology nurses in Malaysia

This paper reports on part of a large study to identify competencies of oncology nurses in Malaysia. It focuses on oncology nurses' communications-related competency. As an important cancer care team member, oncology nurses need to communicate effectively with cancer patients. Literature shows...

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Main Authors: Maskor, Nor Aida, Krauss, Steven Eric, Muhamad, Mazanah, Nik Mahmood, Nik Hasnaa
Format: Article
Language:English
Published: Asian Pacific Organization for Cancer Prevention 2013
Subjects:
Online Access:http://eprints.utm.my/49130/1/NorAidaMaskor013_Communicationcompetenciesofoncology.pdf
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author Maskor, Nor Aida
Krauss, Steven Eric
Muhamad, Mazanah
Nik Mahmood, Nik Hasnaa
author_facet Maskor, Nor Aida
Krauss, Steven Eric
Muhamad, Mazanah
Nik Mahmood, Nik Hasnaa
author_sort Maskor, Nor Aida
collection ePrints
description This paper reports on part of a large study to identify competencies of oncology nurses in Malaysia. It focuses on oncology nurses' communications-related competency. As an important cancer care team member, oncology nurses need to communicate effectively with cancer patients. Literature shows that poor communication can make patients feel anxious, uncertain and generally not satisfied with their nurses' care. This paper deliberates on the importance of effective communication by oncology nurses in the context of a public hospital. Four focus group discussions were used in this study with 17 oncology/cancer care nurses from Malaysian public hospitals. The main inclusion criterion was that the nurses had to have undergone a post-basic course in oncology, or have work experience as a cancer care nurse. The findings indicated that nurses do communicate with their patients, patients' families and doctors to provide information about the disease, cancer treatment, disease recurrence and side effects. Nurses should have good communication skills in order to build relationships as well as to provide quality services to their patients. The paper concludes by recommending how oncology nursing competencies can be improved
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spelling utm.eprints-491302018-09-27T04:07:21Z http://eprints.utm.my/49130/ Communication competencies of oncology nurses in Malaysia Maskor, Nor Aida Krauss, Steven Eric Muhamad, Mazanah Nik Mahmood, Nik Hasnaa L Education (General) This paper reports on part of a large study to identify competencies of oncology nurses in Malaysia. It focuses on oncology nurses' communications-related competency. As an important cancer care team member, oncology nurses need to communicate effectively with cancer patients. Literature shows that poor communication can make patients feel anxious, uncertain and generally not satisfied with their nurses' care. This paper deliberates on the importance of effective communication by oncology nurses in the context of a public hospital. Four focus group discussions were used in this study with 17 oncology/cancer care nurses from Malaysian public hospitals. The main inclusion criterion was that the nurses had to have undergone a post-basic course in oncology, or have work experience as a cancer care nurse. The findings indicated that nurses do communicate with their patients, patients' families and doctors to provide information about the disease, cancer treatment, disease recurrence and side effects. Nurses should have good communication skills in order to build relationships as well as to provide quality services to their patients. The paper concludes by recommending how oncology nursing competencies can be improved Asian Pacific Organization for Cancer Prevention 2013 Article PeerReviewed application/pdf en http://eprints.utm.my/49130/1/NorAidaMaskor013_Communicationcompetenciesofoncology.pdf Maskor, Nor Aida and Krauss, Steven Eric and Muhamad, Mazanah and Nik Mahmood, Nik Hasnaa (2013) Communication competencies of oncology nurses in Malaysia. Asian Pacific Journal of Cancer Prevention, 14 (1). pp. 153-158. ISSN 1513-7368 http://dx.doi.org/10.7314/APJCP.2013.14.1.153 DOI: 10.7314/APJCP.2013.14.1.153
spellingShingle L Education (General)
Maskor, Nor Aida
Krauss, Steven Eric
Muhamad, Mazanah
Nik Mahmood, Nik Hasnaa
Communication competencies of oncology nurses in Malaysia
title Communication competencies of oncology nurses in Malaysia
title_full Communication competencies of oncology nurses in Malaysia
title_fullStr Communication competencies of oncology nurses in Malaysia
title_full_unstemmed Communication competencies of oncology nurses in Malaysia
title_short Communication competencies of oncology nurses in Malaysia
title_sort communication competencies of oncology nurses in malaysia
topic L Education (General)
url http://eprints.utm.my/49130/1/NorAidaMaskor013_Communicationcompetenciesofoncology.pdf
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AT nikmahmoodnikhasnaa communicationcompetenciesofoncologynursesinmalaysia