Development of a knowledge management initiative and system: A case study

As knowledge emerges as the primary strategic resource in the 21st century, many firms in the manufacturing and service sectors alike are beginning to introduce and implement Knowledge Management (KM). Organisations can certainly benefit from its application for enhanced decision support, efficiency...

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Main Authors: Wong, Kuan Yew, Aspinwall, Elaine
Format: Article
Published: Elsevier 2006
Subjects:
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author Wong, Kuan Yew
Aspinwall, Elaine
author_facet Wong, Kuan Yew
Aspinwall, Elaine
author_sort Wong, Kuan Yew
collection ePrints
description As knowledge emerges as the primary strategic resource in the 21st century, many firms in the manufacturing and service sectors alike are beginning to introduce and implement Knowledge Management (KM). Organisations can certainly benefit from its application for enhanced decision support, efficiency and innovation, thus helping them to realise their strategic mission. However, KM is an emerging paradigm, and not many organisations have a clear idea of how to proceed with it. This paper presents the results of a case study conducted in one company in the United Kingdom (UK), the major aim being to identify how it has developed a KM initiative and system. Hopefully, the information extracted from this study will be beneficial to other organisations that are attempting to implement KM or to those that are in the throes of adopting it.
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spelling utm.eprints-57082018-03-07T21:04:36Z http://eprints.utm.my/5708/ Development of a knowledge management initiative and system: A case study Wong, Kuan Yew Aspinwall, Elaine T Technology (General) As knowledge emerges as the primary strategic resource in the 21st century, many firms in the manufacturing and service sectors alike are beginning to introduce and implement Knowledge Management (KM). Organisations can certainly benefit from its application for enhanced decision support, efficiency and innovation, thus helping them to realise their strategic mission. However, KM is an emerging paradigm, and not many organisations have a clear idea of how to proceed with it. This paper presents the results of a case study conducted in one company in the United Kingdom (UK), the major aim being to identify how it has developed a KM initiative and system. Hopefully, the information extracted from this study will be beneficial to other organisations that are attempting to implement KM or to those that are in the throes of adopting it. Elsevier 2006-05 Article PeerReviewed Wong, Kuan Yew and Aspinwall, Elaine (2006) Development of a knowledge management initiative and system: A case study. Expert Systems with Applications, 30 (4). pp. 633-641. http://dx.doi.org/10.1016/j.eswa.2005.07.012 doi:10.1016/j.eswa.2005.07.012
spellingShingle T Technology (General)
Wong, Kuan Yew
Aspinwall, Elaine
Development of a knowledge management initiative and system: A case study
title Development of a knowledge management initiative and system: A case study
title_full Development of a knowledge management initiative and system: A case study
title_fullStr Development of a knowledge management initiative and system: A case study
title_full_unstemmed Development of a knowledge management initiative and system: A case study
title_short Development of a knowledge management initiative and system: A case study
title_sort development of a knowledge management initiative and system a case study
topic T Technology (General)
work_keys_str_mv AT wongkuanyew developmentofaknowledgemanagementinitiativeandsystemacasestudy
AT aspinwallelaine developmentofaknowledgemanagementinitiativeandsystemacasestudy