A conceptual framework of social presence of B2C e-Commerce trust

The existence of risk in electronic transaction makes consumer reluctance to engage with e-Commerce. Thus, many researches have been conducted on different properties of trust but lack of attention has been given to interpersonal based trust. By considering one of potential limitations of e-Commerce...

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Bibliographic Details
Main Authors: Che Lah, Nur Syadhila, Che Hussin, Ab. Razak, Mohamed Dahlan, Halina
Format: Article
Published: Faculty of Computer Science and Information Systems Universiti Teknologi Malaysia 2014
Subjects: