Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study
The aim of this study is to explore and understand the influence of demographic factors on teleconsultation acceptance in Malaysian government hospitals. The materials of this study are based on an exploratory mixed-method study involving semi-structured interviews with key informants and questionna...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Published: |
Engineering and Technology Publishing
2014
|
| Subjects: |
| _version_ | 1796860828556722176 |
|---|---|
| author | Maarop, Nurazean Win, Khin Than Hazara Singh, Sukdershan Singh |
| author_facet | Maarop, Nurazean Win, Khin Than Hazara Singh, Sukdershan Singh |
| author_sort | Maarop, Nurazean |
| collection | ePrints |
| description | The aim of this study is to explore and understand the influence of demographic factors on teleconsultation acceptance in Malaysian government hospitals. The materials of this study are based on an exploratory mixed-method study involving semi-structured interviews with key informants and questionnaires survey of health care providers. The prominent influence of demographic aspects over the acceptance of teleconsultation technology from the mixed methods standpoint is further discussed. The findings of both results provide evidence to suggest that teleconsultation acceptance differs across the types of hospital, distance between referring and referral hospital, role of teleconsultation, and user’s computer ability. Interestingly, user’s age, user’s experience, urgency of case and presence of alternatives were not present as strong factors to influence teleconsultation acceptance in Malaysian government hospitals. In respect to theoretical development and future work, the categories that were generated from these studies may be used for the testability and development of demographics measures in exploring acceptance and adoption of technology in health care environment. |
| first_indexed | 2024-03-05T19:47:09Z |
| format | Article |
| id | utm.eprints-60029 |
| institution | Universiti Teknologi Malaysia - ePrints |
| last_indexed | 2024-03-05T19:47:09Z |
| publishDate | 2014 |
| publisher | Engineering and Technology Publishing |
| record_format | dspace |
| spelling | utm.eprints-600292022-04-13T23:59:44Z http://eprints.utm.my/60029/ Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study Maarop, Nurazean Win, Khin Than Hazara Singh, Sukdershan Singh QA75 Electronic computers. Computer science The aim of this study is to explore and understand the influence of demographic factors on teleconsultation acceptance in Malaysian government hospitals. The materials of this study are based on an exploratory mixed-method study involving semi-structured interviews with key informants and questionnaires survey of health care providers. The prominent influence of demographic aspects over the acceptance of teleconsultation technology from the mixed methods standpoint is further discussed. The findings of both results provide evidence to suggest that teleconsultation acceptance differs across the types of hospital, distance between referring and referral hospital, role of teleconsultation, and user’s computer ability. Interestingly, user’s age, user’s experience, urgency of case and presence of alternatives were not present as strong factors to influence teleconsultation acceptance in Malaysian government hospitals. In respect to theoretical development and future work, the categories that were generated from these studies may be used for the testability and development of demographics measures in exploring acceptance and adoption of technology in health care environment. Engineering and Technology Publishing 2014-06 Article PeerReviewed Maarop, Nurazean and Win, Khin Than and Hazara Singh, Sukdershan Singh (2014) Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study. Journal of Advanced Management Science, 2 (2). pp. 117-122. ISSN 2168-0787 http://dx.doi.org/10.12720/joams.2.2.117-122 DOI:10.12720/joams.2.2.117-122 |
| spellingShingle | QA75 Electronic computers. Computer science Maarop, Nurazean Win, Khin Than Hazara Singh, Sukdershan Singh Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study |
| title | Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study |
| title_full | Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study |
| title_fullStr | Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study |
| title_full_unstemmed | Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study |
| title_short | Understanding demographic influence on teleconsultation acceptance in hospitals: a mixed-method study |
| title_sort | understanding demographic influence on teleconsultation acceptance in hospitals a mixed method study |
| topic | QA75 Electronic computers. Computer science |
| work_keys_str_mv | AT maaropnurazean understandingdemographicinfluenceonteleconsultationacceptanceinhospitalsamixedmethodstudy AT winkhinthan understandingdemographicinfluenceonteleconsultationacceptanceinhospitalsamixedmethodstudy AT hazarasinghsukdershansingh understandingdemographicinfluenceonteleconsultationacceptanceinhospitalsamixedmethodstudy |