Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan

Purpose: Applying the social exchange theory at educational institution, this research endeavor is aimed to find out impact of organizational (institutional) support on teachers' responsive behavior, and ultimately outcomes of responsiveness in form of students' satisfaction and academic p...

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Main Authors: Ahmed, Ishfaq, Wan Ismail, Wan Khairuzzaman, Mohamad Amin, Salmiah, Islam, Talat
Format: Article
Published: Emerald Group Publishing Limited 2014
Subjects:
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author Ahmed, Ishfaq
Wan Ismail, Wan Khairuzzaman
Mohamad Amin, Salmiah
Islam, Talat
author_facet Ahmed, Ishfaq
Wan Ismail, Wan Khairuzzaman
Mohamad Amin, Salmiah
Islam, Talat
author_sort Ahmed, Ishfaq
collection ePrints
description Purpose: Applying the social exchange theory at educational institution, this research endeavor is aimed to find out impact of organizational (institutional) support on teachers' responsive behavior, and ultimately outcomes of responsiveness in form of students' satisfaction and academic performance. Design/methodology/approach: This study was conducted on 20 teachers and 353 students, from the biggest public sector University of Pakistan. These teachers and students belong to ten faculties. A questionnaire was used to elicit response of both the respondent groups. Findings: Findings of the study reveal that provision of supportive environment (high perceived organizational/institutional support) positively influences teachers and they respond well toward the needs of students. This responsive behavior increases both satisfaction and academic performance of students. Originality/value: This research highlights the role of educational institutions in improving the quality of their product (students).
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institution Universiti Teknologi Malaysia - ePrints
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publisher Emerald Group Publishing Limited
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spelling utm.eprints-625052017-06-15T03:01:24Z http://eprints.utm.my/62505/ Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan Ahmed, Ishfaq Wan Ismail, Wan Khairuzzaman Mohamad Amin, Salmiah Islam, Talat LB Theory and practice of education Purpose: Applying the social exchange theory at educational institution, this research endeavor is aimed to find out impact of organizational (institutional) support on teachers' responsive behavior, and ultimately outcomes of responsiveness in form of students' satisfaction and academic performance. Design/methodology/approach: This study was conducted on 20 teachers and 353 students, from the biggest public sector University of Pakistan. These teachers and students belong to ten faculties. A questionnaire was used to elicit response of both the respondent groups. Findings: Findings of the study reveal that provision of supportive environment (high perceived organizational/institutional support) positively influences teachers and they respond well toward the needs of students. This responsive behavior increases both satisfaction and academic performance of students. Originality/value: This research highlights the role of educational institutions in improving the quality of their product (students). Emerald Group Publishing Limited 2014 Article PeerReviewed Ahmed, Ishfaq and Wan Ismail, Wan Khairuzzaman and Mohamad Amin, Salmiah and Islam, Talat (2014) Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan. International Journal of Educational Management, 28 (2). pp. 246-256. ISSN 0951-354X http://dx.doi.org/10.1108/IJEM-02-2013-0031 DOI:10.1108/IJEM-02-2013-0031
spellingShingle LB Theory and practice of education
Ahmed, Ishfaq
Wan Ismail, Wan Khairuzzaman
Mohamad Amin, Salmiah
Islam, Talat
Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan
title Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan
title_full Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan
title_fullStr Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan
title_full_unstemmed Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan
title_short Role of perceived organizational support in teachers' responsiveness and students' outcomes: evidence from a public sector University of Pakistan
title_sort role of perceived organizational support in teachers responsiveness and students outcomes evidence from a public sector university of pakistan
topic LB Theory and practice of education
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AT wanismailwankhairuzzaman roleofperceivedorganizationalsupportinteachersresponsivenessandstudentsoutcomesevidencefromapublicsectoruniversityofpakistan
AT mohamadaminsalmiah roleofperceivedorganizationalsupportinteachersresponsivenessandstudentsoutcomesevidencefromapublicsectoruniversityofpakistan
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