The moderating effects of affective commitment on the relationship between personality traits and customer-oriented behavior
The purpose of this study is to examine the moderating effects of affective commitment on the relationship between personality traits and customer-oriented behavior among the Malaysian nurses. A quantitative research method was used in this study. Hierarchical regression analysis was employed to tes...
Main Authors: | Ping, L. L., Ahmad, U. N. U., Hee, O. C. |
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Format: | Article |
Published: |
International Information Institute Ltd.
2016
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Subjects: |
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