Success factors for ICT shared services in higher education institutions
Shared service is a consolidation of support functions in an organization, to provide services as efficiently and effectively as possible. The implementation of shared services in an organization becomes crucial particularly with reference to ICT shared services. However, there is a deficiency in th...
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| Format: | Thesis |
| Language: | English |
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2018
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| Online Access: | http://eprints.utm.my/78915/1/NoreenMhdHashimMFC2018.pdf |