Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process

Quality is the essential issues in construction industries. The quality of end product of construction will repo the quality of the responsible parties who handle the process of the construction works. The focus will be on the developers and contractors who implemented quality monitoring and control...

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Main Author: Ismail, Norazila
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:http://eprints.utm.my/81530/1/NoralizaIsmailMSKA2019.pdf
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author Ismail, Norazila
author_facet Ismail, Norazila
author_sort Ismail, Norazila
collection ePrints
description Quality is the essential issues in construction industries. The quality of end product of construction will repo the quality of the responsible parties who handle the process of the construction works. The focus will be on the developers and contractors who implemented quality monitoring and control on their management system, planning system, work process, material selection, workers selection and others towards a quality goal. Quality Assessment System in Construction (QLASSIC) was introduced by CIDB to assess the quality of construction works. Whilst, ISO 9001 is the Quality Management System (QMS) which provides guideline towards quality achievement in an organisation. This study aims to identify the improvement of constructor quality delivery by the potential integration between QLASSIC and ISO 9000 work process. Challenges and barriers to implementing the QLASSIC system and the advantages benefits and profits from QLASSIC adaptation are investigated. Furthermore, strategies of QLASSIC implementation towards corporate image and profit to developers and contractors companies also have been interviewed. This research utilised mixed methodology which questionnaire and semi-structured interview were applied in data collection. The analysis used descriptive statistical analysis and the significant correlation factor with the help of SPSS tool. The semi-structured interview was analysed using content analysis method which portrays the comparison of opinion in a table form. This study concluded the strategies to integrate QLASSIC within ISO 9001 work process whereby the corporate image improvement agreed will increase profits thus balance the challenges and barriers in the implementation of QLASSIC for the quality building assessment.
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spelling utm.eprints-815302019-08-23T05:21:22Z http://eprints.utm.my/81530/ Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process Ismail, Norazila TA Engineering (General). Civil engineering (General) Quality is the essential issues in construction industries. The quality of end product of construction will repo the quality of the responsible parties who handle the process of the construction works. The focus will be on the developers and contractors who implemented quality monitoring and control on their management system, planning system, work process, material selection, workers selection and others towards a quality goal. Quality Assessment System in Construction (QLASSIC) was introduced by CIDB to assess the quality of construction works. Whilst, ISO 9001 is the Quality Management System (QMS) which provides guideline towards quality achievement in an organisation. This study aims to identify the improvement of constructor quality delivery by the potential integration between QLASSIC and ISO 9000 work process. Challenges and barriers to implementing the QLASSIC system and the advantages benefits and profits from QLASSIC adaptation are investigated. Furthermore, strategies of QLASSIC implementation towards corporate image and profit to developers and contractors companies also have been interviewed. This research utilised mixed methodology which questionnaire and semi-structured interview were applied in data collection. The analysis used descriptive statistical analysis and the significant correlation factor with the help of SPSS tool. The semi-structured interview was analysed using content analysis method which portrays the comparison of opinion in a table form. This study concluded the strategies to integrate QLASSIC within ISO 9001 work process whereby the corporate image improvement agreed will increase profits thus balance the challenges and barriers in the implementation of QLASSIC for the quality building assessment. 2019 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/81530/1/NoralizaIsmailMSKA2019.pdf Ismail, Norazila (2019) Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process. Masters thesis, Universiti Teknologi Malaysia. http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:12518
spellingShingle TA Engineering (General). Civil engineering (General)
Ismail, Norazila
Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process
title Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process
title_full Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process
title_fullStr Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process
title_full_unstemmed Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process
title_short Improvement to constructor quality delivery by qlassic intergration into iso 9001 work process
title_sort improvement to constructor quality delivery by qlassic intergration into iso 9001 work process
topic TA Engineering (General). Civil engineering (General)
url http://eprints.utm.my/81530/1/NoralizaIsmailMSKA2019.pdf
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