Critical influential determinants of IT innovation adoption at organisational level in local government context

Local government may face different challenges in adopting IT innovation due to its unique characteristic in terms of business functions which dealt directly with the citizens, organisational type, structure, and geographic location. To date, although numerous review studies on IT innovation adoptio...

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Main Authors: Faizura Haneem, Faizura Haneem, Kama, Nazri, Abu Bakar, Nur Azaliah
Format: Article
Published: Inst Engineering Technology-IET 2019
Subjects:
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author Faizura Haneem, Faizura Haneem
Kama, Nazri
Abu Bakar, Nur Azaliah
author_facet Faizura Haneem, Faizura Haneem
Kama, Nazri
Abu Bakar, Nur Azaliah
author_sort Faizura Haneem, Faizura Haneem
collection ePrints
description Local government may face different challenges in adopting IT innovation due to its unique characteristic in terms of business functions which dealt directly with the citizens, organisational type, structure, and geographic location. To date, although numerous review studies on IT innovation adoption have been carried out, nevertheless there are obvious limitations in a local government context. Hence, this study aims to put forward an explanation for critical influential determinants of IT innovation adoption in local government contexts by reviewing related works from the year 2013 to 2017. This study has identified influential technological, organisational, individual, and environmental determinants of IT innovation adoption in a local government context. The most striking finding is that critical influential determinants of IT innovation in local government context were organisational (leadership, governance), technological (perceived benefits, cost), individual (personnel skills), and environmental (policy and regulations, citizen influence). The results from this study will help other researchers to understand the critical influential determinants of IT innovation adoption, particularly in a local government context.
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spelling utm.eprints-875252020-11-08T04:05:36Z http://eprints.utm.my/87525/ Critical influential determinants of IT innovation adoption at organisational level in local government context Faizura Haneem, Faizura Haneem Kama, Nazri Abu Bakar, Nur Azaliah T Technology (General) Local government may face different challenges in adopting IT innovation due to its unique characteristic in terms of business functions which dealt directly with the citizens, organisational type, structure, and geographic location. To date, although numerous review studies on IT innovation adoption have been carried out, nevertheless there are obvious limitations in a local government context. Hence, this study aims to put forward an explanation for critical influential determinants of IT innovation adoption in local government contexts by reviewing related works from the year 2013 to 2017. This study has identified influential technological, organisational, individual, and environmental determinants of IT innovation adoption in a local government context. The most striking finding is that critical influential determinants of IT innovation in local government context were organisational (leadership, governance), technological (perceived benefits, cost), individual (personnel skills), and environmental (policy and regulations, citizen influence). The results from this study will help other researchers to understand the critical influential determinants of IT innovation adoption, particularly in a local government context. Inst Engineering Technology-IET 2019 Article PeerReviewed Faizura Haneem, Faizura Haneem and Kama, Nazri and Abu Bakar, Nur Azaliah (2019) Critical influential determinants of IT innovation adoption at organisational level in local government context. IET Software, 13 (4). pp. 233-240. ISSN 1751-8806 http://dx.doi.org/10.1049/iet-sen.2018.5123
spellingShingle T Technology (General)
Faizura Haneem, Faizura Haneem
Kama, Nazri
Abu Bakar, Nur Azaliah
Critical influential determinants of IT innovation adoption at organisational level in local government context
title Critical influential determinants of IT innovation adoption at organisational level in local government context
title_full Critical influential determinants of IT innovation adoption at organisational level in local government context
title_fullStr Critical influential determinants of IT innovation adoption at organisational level in local government context
title_full_unstemmed Critical influential determinants of IT innovation adoption at organisational level in local government context
title_short Critical influential determinants of IT innovation adoption at organisational level in local government context
title_sort critical influential determinants of it innovation adoption at organisational level in local government context
topic T Technology (General)
work_keys_str_mv AT faizurahaneemfaizurahaneem criticalinfluentialdeterminantsofitinnovationadoptionatorganisationallevelinlocalgovernmentcontext
AT kamanazri criticalinfluentialdeterminantsofitinnovationadoptionatorganisationallevelinlocalgovernmentcontext
AT abubakarnurazaliah criticalinfluentialdeterminantsofitinnovationadoptionatorganisationallevelinlocalgovernmentcontext