Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction

Purpose: There is an on-going debate about the role of workplace internet leisure (WIL) and whether it is a vice or virtue. Considering this, the purpose of this paper is to examine the effect of WIL on workplace outcome variables such as employee satisfaction (ES) and employee productivity in the M...

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Main Authors: Mohammad, Jihad, Quoquab, Farzana, Siti Halimah, Siti Halimah, Thurasamy, Ramayah
Format: Article
Published: Emerald Group Publishing Ltd. 2019
Subjects:
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author Mohammad, Jihad
Quoquab, Farzana
Siti Halimah, Siti Halimah
Thurasamy, Ramayah
author_facet Mohammad, Jihad
Quoquab, Farzana
Siti Halimah, Siti Halimah
Thurasamy, Ramayah
author_sort Mohammad, Jihad
collection ePrints
description Purpose: There is an on-going debate about the role of workplace internet leisure (WIL) and whether it is a vice or virtue. Considering this, the purpose of this paper is to examine the effect of WIL on workplace outcome variables such as employee satisfaction (ES) and employee productivity in the Malaysian context. Design/methodology/approach: Data were collected using a self-administered questionnaire that yielded 282 responses. Partial least square technique using SmartPLS-3 was used to test the study hypotheses. Findings: Findings reveal that workplace WIL, workplace WIL policy and workplace autonomy orientation (WAO) affect employees’ satisfaction. Additionally, the mediating role of ES was found to be significant. Practical implications: The findings of this study are valuable for both managers and policy makers. These results can benefit the managers of conventional banks in Malaysia to decide how to enhance employees’ satisfaction and productivity by focusing on the key drivers such as WIL, workplace internet leisure policy (WILP) and WAO. Originality/value: This is a pioneering study which suggests that moderate use of WIL can have a positive and significant effect on workplace outcome variables. Moreover, this study theorised ES as a mediating variable; this helps to explain how organisations can transform workplace resources in term of internet leisure, WILP and WAO into high productivity by elevating employees’ satisfaction.
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spelling utm.eprints-884002020-12-15T00:02:29Z http://eprints.utm.my/88400/ Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction Mohammad, Jihad Quoquab, Farzana Siti Halimah, Siti Halimah Thurasamy, Ramayah HF5549.5.M63 Employee motivation Purpose: There is an on-going debate about the role of workplace internet leisure (WIL) and whether it is a vice or virtue. Considering this, the purpose of this paper is to examine the effect of WIL on workplace outcome variables such as employee satisfaction (ES) and employee productivity in the Malaysian context. Design/methodology/approach: Data were collected using a self-administered questionnaire that yielded 282 responses. Partial least square technique using SmartPLS-3 was used to test the study hypotheses. Findings: Findings reveal that workplace WIL, workplace WIL policy and workplace autonomy orientation (WAO) affect employees’ satisfaction. Additionally, the mediating role of ES was found to be significant. Practical implications: The findings of this study are valuable for both managers and policy makers. These results can benefit the managers of conventional banks in Malaysia to decide how to enhance employees’ satisfaction and productivity by focusing on the key drivers such as WIL, workplace internet leisure policy (WILP) and WAO. Originality/value: This is a pioneering study which suggests that moderate use of WIL can have a positive and significant effect on workplace outcome variables. Moreover, this study theorised ES as a mediating variable; this helps to explain how organisations can transform workplace resources in term of internet leisure, WILP and WAO into high productivity by elevating employees’ satisfaction. Emerald Group Publishing Ltd. 2019-08 Article PeerReviewed Mohammad, Jihad and Quoquab, Farzana and Siti Halimah, Siti Halimah and Thurasamy, Ramayah (2019) Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction. Internet Research, 29 (4). pp. 725-748. ISSN 1066-2243 http://dx.doi.org/10.1108/IntR-05-2017-0191
spellingShingle HF5549.5.M63 Employee motivation
Mohammad, Jihad
Quoquab, Farzana
Siti Halimah, Siti Halimah
Thurasamy, Ramayah
Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction
title Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction
title_full Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction
title_fullStr Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction
title_full_unstemmed Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction
title_short Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction
title_sort workplace internet leisure and employees productivity the mediating role of employee satisfaction
topic HF5549.5.M63 Employee motivation
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AT thurasamyramayah workplaceinternetleisureandemployeesproductivitythemediatingroleofemployeesatisfaction