Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia

The property sector is revitalised to incorporate sustainability, specifically the biophilic design, to encourage human interaction with nature. Thus, there is an urgent need to communicate the biophilic design elements amongst stakeholders, especially the foreign workers, to ensure the project meet...

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Main Authors: Subramaniam, C., Ismail, S., Durdyev, S., Wan Mohd Rani, W. N. M., Abu Bakar, N. F. S., Banaitis, A.
Format: Article
Language:English
Published: MDPI AG 2021
Subjects:
Online Access:http://eprints.utm.my/95357/1/ChitdrakantanSubramaniam2021_OvercomingtheProjectCommunicationsManagement.pdf
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author Subramaniam, C.
Ismail, S.
Durdyev, S.
Wan Mohd Rani, W. N. M.
Abu Bakar, N. F. S.
Banaitis, A.
author_facet Subramaniam, C.
Ismail, S.
Durdyev, S.
Wan Mohd Rani, W. N. M.
Abu Bakar, N. F. S.
Banaitis, A.
author_sort Subramaniam, C.
collection ePrints
description The property sector is revitalised to incorporate sustainability, specifically the biophilic design, to encourage human interaction with nature. Thus, there is an urgent need to communicate the biophilic design elements amongst stakeholders, especially the foreign workers, to ensure the project meets the requirement. However, standard project communications management is no longer practical, as the construction industry worldwide has been severely impacted by the Coronavirus Disease 2019 (COVID-19) pandemic. Hence, this paper evaluates the biophilic design elements to be communicated and examines the project communications management breakdown relating to the biophilic design elements in the Malaysian construction industry during the COVID-19 pandemic. Through a systematic literature review (SLR), focus group discussion (FGD) and questionnaire survey on 147 foreign workers, this paper found that from 33 biophilic design element items, only 1 item is categorised as highly critical, whereas another 20 items are categorised as critical. In addition, 43 potential communications management breakdown items from a total of 66 items fall under the critical category. The finding suggests that communication breakdown is caused by the language barrier amongst foreign workers from different ethnicities as well as between foreign workers and the supervisors, since face to face communication is limited during the pandemic.
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spelling utm.eprints-953572022-04-29T22:32:23Z http://eprints.utm.my/95357/ Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia Subramaniam, C. Ismail, S. Durdyev, S. Wan Mohd Rani, W. N. M. Abu Bakar, N. F. S. Banaitis, A. T Technology (General) The property sector is revitalised to incorporate sustainability, specifically the biophilic design, to encourage human interaction with nature. Thus, there is an urgent need to communicate the biophilic design elements amongst stakeholders, especially the foreign workers, to ensure the project meets the requirement. However, standard project communications management is no longer practical, as the construction industry worldwide has been severely impacted by the Coronavirus Disease 2019 (COVID-19) pandemic. Hence, this paper evaluates the biophilic design elements to be communicated and examines the project communications management breakdown relating to the biophilic design elements in the Malaysian construction industry during the COVID-19 pandemic. Through a systematic literature review (SLR), focus group discussion (FGD) and questionnaire survey on 147 foreign workers, this paper found that from 33 biophilic design element items, only 1 item is categorised as highly critical, whereas another 20 items are categorised as critical. In addition, 43 potential communications management breakdown items from a total of 66 items fall under the critical category. The finding suggests that communication breakdown is caused by the language barrier amongst foreign workers from different ethnicities as well as between foreign workers and the supervisors, since face to face communication is limited during the pandemic. MDPI AG 2021 Article PeerReviewed application/pdf en http://eprints.utm.my/95357/1/ChitdrakantanSubramaniam2021_OvercomingtheProjectCommunicationsManagement.pdf Subramaniam, C. and Ismail, S. and Durdyev, S. and Wan Mohd Rani, W. N. M. and Abu Bakar, N. F. S. and Banaitis, A. (2021) Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia. Energies, 14 (16). ISSN 1996-1073 http://dx.doi.org/10.3390/en14164790 DOI: 10.3390/en14164790
spellingShingle T Technology (General)
Subramaniam, C.
Ismail, S.
Durdyev, S.
Wan Mohd Rani, W. N. M.
Abu Bakar, N. F. S.
Banaitis, A.
Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia
title Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia
title_full Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia
title_fullStr Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia
title_full_unstemmed Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia
title_short Overcoming the project communications management breakdown amongst foreign workers during the covid-19 pandemic in biophilia inveigled construction projects in Malaysia
title_sort overcoming the project communications management breakdown amongst foreign workers during the covid 19 pandemic in biophilia inveigled construction projects in malaysia
topic T Technology (General)
url http://eprints.utm.my/95357/1/ChitdrakantanSubramaniam2021_OvercomingtheProjectCommunicationsManagement.pdf
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