The sustainability stimulus of Malaysian seaport cluster toward competitive vigilance: The Total Quality Management (TQM) approach

The quality management is primarily a commercial action, interaction between strategic business components and management practices and supported by seaport users in the seaport cluster. With the progressive approach, a conceptual of seaport quality can be installed into the sea...

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Bibliographic Details
Main Authors: Othman, Mohamad Rosni, Noralam, Noor Azwa, Jeevan, Jagan, Saadon, Mohd. Saiful Izwaan, Tan, Owee Kowang
Format: Article
Published: Science Research Society 2021
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