Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review

Integrating human-centered design (HCD) approach in healthcare informatics solution are changing the landscape of the e-services and e-satisfaction among the users. Major evolution of informatics system in healthcare organization helps to revolve the role of design by changing it into key element th...

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Main Authors: Azmi, Lina Fatini, Ahmad, Norasnita
Format: Book Section
Published: Springer, Cham 2021
Subjects:
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author Azmi, Lina Fatini
Ahmad, Norasnita
author_facet Azmi, Lina Fatini
Ahmad, Norasnita
author_sort Azmi, Lina Fatini
collection ePrints
description Integrating human-centered design (HCD) approach in healthcare informatics solution are changing the landscape of the e-services and e-satisfaction among the users. Major evolution of informatics system in healthcare organization helps to revolve the role of design by changing it into key element that centralize on user’s capability on improving their e-service. Ample studies on implementing element of humanities into user experience-based design are now being adapted in order to enhance satisfaction and utmost benefits to users. This paper is built on a systematic literature review of academic papers that seeks to explore the influence of human-centered design approach towards user experience in health informatics sector. The total number of selected literatures using PRISMA process for this study is n = 64. The obtained results of this study highlighted the relation between human-centered design approach and user experience. This study also illustrates the process of human-centered design flow adapted from selected studies focus on healthcare sector in a unique approach to developing user-friendly informatics system to bridge the user experience gap.
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spelling utm.eprints-969222022-09-04T06:29:35Z http://eprints.utm.my/96922/ Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review Azmi, Lina Fatini Ahmad, Norasnita H Social Sciences (General) Integrating human-centered design (HCD) approach in healthcare informatics solution are changing the landscape of the e-services and e-satisfaction among the users. Major evolution of informatics system in healthcare organization helps to revolve the role of design by changing it into key element that centralize on user’s capability on improving their e-service. Ample studies on implementing element of humanities into user experience-based design are now being adapted in order to enhance satisfaction and utmost benefits to users. This paper is built on a systematic literature review of academic papers that seeks to explore the influence of human-centered design approach towards user experience in health informatics sector. The total number of selected literatures using PRISMA process for this study is n = 64. The obtained results of this study highlighted the relation between human-centered design approach and user experience. This study also illustrates the process of human-centered design flow adapted from selected studies focus on healthcare sector in a unique approach to developing user-friendly informatics system to bridge the user experience gap. Springer, Cham 2021 Book Section PeerReviewed Azmi, Lina Fatini and Ahmad, Norasnita (2021) Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review. In: Innovative Systems for Intelligent Health Informatics : Data Science, Health Informatics, Intelligent Systems, Smart Computing. Lecture Notes on Data Engineering and Communications Technologies, 72 (NA). Springer, Cham, NA, pp. 242-251. ISBN 978-3-030-70712-5 http://dx.doi.org/10.1007/978-3-030-70713-2_24 DOI : 10.1007/978-3-030-70713-2_24
spellingShingle H Social Sciences (General)
Azmi, Lina Fatini
Ahmad, Norasnita
Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review
title Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review
title_full Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review
title_fullStr Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review
title_full_unstemmed Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review
title_short Exploring the influence of human-centered design on user experience in health informatics sector: A systematic review
title_sort exploring the influence of human centered design on user experience in health informatics sector a systematic review
topic H Social Sciences (General)
work_keys_str_mv AT azmilinafatini exploringtheinfluenceofhumancentereddesignonuserexperienceinhealthinformaticssectorasystematicreview
AT ahmadnorasnita exploringtheinfluenceofhumancentereddesignonuserexperienceinhealthinformaticssectorasystematicreview