Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs

SMEs are well-known as the economic backbone of any country. Similarly, in Pakistan, they play a vital role in socio-economic development and income generation. However, some of Pakistan’s Food Processing SMEs are reportedly less involved in the country’s exports due to their inability to meet the q...

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Main Authors: Shah, Syed Ali Raza, Jamaludin, Khairur Rijal, Abdul Talib, Hayati Habibah, Shah, Jalal, M. Yusof, Shari, Abdul Qadeer, Abdul Qadeer
Format: Article
Language:English
Published: Centar for Quality 2022
Subjects:
Online Access:http://eprints.utm.my/98608/1/KhairurRijal2022_QualityManagementImplementationandTheirImpact.pdf
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author Shah, Syed Ali Raza
Jamaludin, Khairur Rijal
Abdul Talib, Hayati Habibah
Shah, Jalal
M. Yusof, Shari
Abdul Qadeer, Abdul Qadeer
author_facet Shah, Syed Ali Raza
Jamaludin, Khairur Rijal
Abdul Talib, Hayati Habibah
Shah, Jalal
M. Yusof, Shari
Abdul Qadeer, Abdul Qadeer
author_sort Shah, Syed Ali Raza
collection ePrints
description SMEs are well-known as the economic backbone of any country. Similarly, in Pakistan, they play a vital role in socio-economic development and income generation. However, some of Pakistan’s Food Processing SMEs are reportedly less involved in the country’s exports due to their inability to meet the quality of produce required for global markets. Pakistan’s food industry is transforming from a traditional food processing system to higher-value-added products due to the demand from lifestyle and health-conscious customers. This study aims to identify the critical success factors of quality management and analyze their impact on operational performance amongst food-processing SMEs in Pakistan. Previous studies demonstrated that critical Success Factors provide an effective way of focusing strategic direction, and enable management to focus on critical areas. Toward that end a questionnaire was developed and employed for data collection from respondents selected using a snowball sampling technique. A total of 302 food processing SMEs responded the survey. SPSS-Version 23 and Smart-PLS 3 were used for data analysis. It is believed that this study will help food manufacturers in Pakistan to improve their operational performance and product quality by practicing certain critical factors.
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spelling utm.eprints-986082023-01-25T09:32:11Z http://eprints.utm.my/98608/ Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs Shah, Syed Ali Raza Jamaludin, Khairur Rijal Abdul Talib, Hayati Habibah Shah, Jalal M. Yusof, Shari Abdul Qadeer, Abdul Qadeer HD Industries. Land use. Labor SMEs are well-known as the economic backbone of any country. Similarly, in Pakistan, they play a vital role in socio-economic development and income generation. However, some of Pakistan’s Food Processing SMEs are reportedly less involved in the country’s exports due to their inability to meet the quality of produce required for global markets. Pakistan’s food industry is transforming from a traditional food processing system to higher-value-added products due to the demand from lifestyle and health-conscious customers. This study aims to identify the critical success factors of quality management and analyze their impact on operational performance amongst food-processing SMEs in Pakistan. Previous studies demonstrated that critical Success Factors provide an effective way of focusing strategic direction, and enable management to focus on critical areas. Toward that end a questionnaire was developed and employed for data collection from respondents selected using a snowball sampling technique. A total of 302 food processing SMEs responded the survey. SPSS-Version 23 and Smart-PLS 3 were used for data analysis. It is believed that this study will help food manufacturers in Pakistan to improve their operational performance and product quality by practicing certain critical factors. Centar for Quality 2022-03 Article PeerReviewed application/pdf en http://eprints.utm.my/98608/1/KhairurRijal2022_QualityManagementImplementationandTheirImpact.pdf Shah, Syed Ali Raza and Jamaludin, Khairur Rijal and Abdul Talib, Hayati Habibah and Shah, Jalal and M. Yusof, Shari and Abdul Qadeer, Abdul Qadeer (2022) Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs. International Journal for Quality Research, 16 (3). pp. 669-688. ISSN 1800-6450 http://dx.doi.org/10.24874/IJQR16.03-01 DOI:10.24874/IJQR16.03-01
spellingShingle HD Industries. Land use. Labor
Shah, Syed Ali Raza
Jamaludin, Khairur Rijal
Abdul Talib, Hayati Habibah
Shah, Jalal
M. Yusof, Shari
Abdul Qadeer, Abdul Qadeer
Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs
title Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs
title_full Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs
title_fullStr Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs
title_full_unstemmed Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs
title_short Quality management implementation and their impact on operational performance of Pakistan’s food processing SMEs
title_sort quality management implementation and their impact on operational performance of pakistan s food processing smes
topic HD Industries. Land use. Labor
url http://eprints.utm.my/98608/1/KhairurRijal2022_QualityManagementImplementationandTheirImpact.pdf
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