Measuring end-user computing sophistication in small-medium enterprises

This paper describes research on measurement of end-user computing sophistication in the small-medium enterprises. It aims to define and identify an objective measure for EUC Sophistication that can be used by SMEs to assess the extent they are capable of developing their own applications. Measureme...

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Main Author: Md Dahalin, Zulkhairi
Format: Article
Language:English
Published: Universiti Utara Malaysia 2003
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/1020/1/Dahalin%2C_Z..pdf
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author Md Dahalin, Zulkhairi
author_facet Md Dahalin, Zulkhairi
author_sort Md Dahalin, Zulkhairi
collection UUM
description This paper describes research on measurement of end-user computing sophistication in the small-medium enterprises. It aims to define and identify an objective measure for EUC Sophistication that can be used by SMEs to assess the extent they are capable of developing their own applications. Measurement for EUC Sophistication was formulated using 3 dimensions of End-User Sophistication, Usage Sophistication and Application Sophistication that form the EUC Sophistication constructs. Using data from an EUC survey study, an instrument was developed to measure EUC Sophistication Index based on the sophistication constructs. Stepwise regression analysis was used to predict the measurement variables based on the data points from the survey using the sophistication index as the dependent variable. Results show that the constructs were valid measurement for EUC Sophistication and among the EUC applications found to be significant include word processing applications, accounts/finance, spreadsheet applications, sales/purchase order, personnel, inventory control, customer, telecommunication, database and decision model.
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spelling uum-10202016-12-07T07:38:53Z https://repo.uum.edu.my/id/eprint/1020/ Measuring end-user computing sophistication in small-medium enterprises Md Dahalin, Zulkhairi HF Commerce This paper describes research on measurement of end-user computing sophistication in the small-medium enterprises. It aims to define and identify an objective measure for EUC Sophistication that can be used by SMEs to assess the extent they are capable of developing their own applications. Measurement for EUC Sophistication was formulated using 3 dimensions of End-User Sophistication, Usage Sophistication and Application Sophistication that form the EUC Sophistication constructs. Using data from an EUC survey study, an instrument was developed to measure EUC Sophistication Index based on the sophistication constructs. Stepwise regression analysis was used to predict the measurement variables based on the data points from the survey using the sophistication index as the dependent variable. Results show that the constructs were valid measurement for EUC Sophistication and among the EUC applications found to be significant include word processing applications, accounts/finance, spreadsheet applications, sales/purchase order, personnel, inventory control, customer, telecommunication, database and decision model. Universiti Utara Malaysia 2003 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/1020/1/Dahalin%2C_Z..pdf Md Dahalin, Zulkhairi (2003) Measuring end-user computing sophistication in small-medium enterprises. Journal of ICT, 2 (1). pp. 31-52. ISSN 1675-414X http://jict.uum.edu.my
spellingShingle HF Commerce
Md Dahalin, Zulkhairi
Measuring end-user computing sophistication in small-medium enterprises
title Measuring end-user computing sophistication in small-medium enterprises
title_full Measuring end-user computing sophistication in small-medium enterprises
title_fullStr Measuring end-user computing sophistication in small-medium enterprises
title_full_unstemmed Measuring end-user computing sophistication in small-medium enterprises
title_short Measuring end-user computing sophistication in small-medium enterprises
title_sort measuring end user computing sophistication in small medium enterprises
topic HF Commerce
url https://repo.uum.edu.my/id/eprint/1020/1/Dahalin%2C_Z..pdf
work_keys_str_mv AT mddahalinzulkhairi measuringendusercomputingsophisticationinsmallmediumenterprises