A process framework to capture tacit knowledge using storytelling
One of the main challenges in knowledge management is to convey tacit knowledge. Furthermore, there is also a possibility that an expert have difficulties in articulating and conveying this tacit knowledge. Nonetheless,storytelling in knowledge management (KM) context is seen as an effective tool...
| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/11026/1/CR145.pdf |
| _version_ | 1803626156070535168 |
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| author | Kalid, Khairul Shafee Mahmood, Ahmad Kamil |
| author_facet | Kalid, Khairul Shafee Mahmood, Ahmad Kamil |
| author_sort | Kalid, Khairul Shafee |
| collection | UUM |
| description | One of the main challenges in knowledge
management is to convey tacit knowledge.
Furthermore, there is also a possibility that an expert have difficulties in articulating and conveying this tacit knowledge. Nonetheless,storytelling in knowledge management (KM) context is seen as an effective tool to communicate knowledge, particularly tacit knowledge.While people share stories through face-to-face interaction, we cannot assert that people will learn from this interaction.Firstly, this interaction is not captured and secondly, the knowledge exchanged in the interaction tend to be unstructured which would result in the loss of knowledge value. This paper presents the development of a process framework to construct knowledge story.This framework involves the capturing of knowledge and encapsulates that knowledge into a narrative form. |
| first_indexed | 2024-07-04T05:45:41Z |
| format | Conference or Workshop Item |
| id | uum-11026 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T05:45:41Z |
| publishDate | 2012 |
| record_format | dspace |
| spelling | uum-110262015-05-25T02:05:47Z https://repo.uum.edu.my/id/eprint/11026/ A process framework to capture tacit knowledge using storytelling Kalid, Khairul Shafee Mahmood, Ahmad Kamil HD28 Management. Industrial Management One of the main challenges in knowledge management is to convey tacit knowledge. Furthermore, there is also a possibility that an expert have difficulties in articulating and conveying this tacit knowledge. Nonetheless,storytelling in knowledge management (KM) context is seen as an effective tool to communicate knowledge, particularly tacit knowledge.While people share stories through face-to-face interaction, we cannot assert that people will learn from this interaction.Firstly, this interaction is not captured and secondly, the knowledge exchanged in the interaction tend to be unstructured which would result in the loss of knowledge value. This paper presents the development of a process framework to construct knowledge story.This framework involves the capturing of knowledge and encapsulates that knowledge into a narrative form. 2012-07-04 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/11026/1/CR145.pdf Kalid, Khairul Shafee and Mahmood, Ahmad Kamil (2012) A process framework to capture tacit knowledge using storytelling. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia. http://www.kmice.uum.edu.my |
| spellingShingle | HD28 Management. Industrial Management Kalid, Khairul Shafee Mahmood, Ahmad Kamil A process framework to capture tacit knowledge using storytelling |
| title | A process framework to capture tacit knowledge using storytelling |
| title_full | A process framework to capture tacit knowledge using storytelling |
| title_fullStr | A process framework to capture tacit knowledge using storytelling |
| title_full_unstemmed | A process framework to capture tacit knowledge using storytelling |
| title_short | A process framework to capture tacit knowledge using storytelling |
| title_sort | process framework to capture tacit knowledge using storytelling |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/11026/1/CR145.pdf |
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