Validity of the technology acceptance model (TAM) : A sensemaking perspective

This study investigates whether sensemaking activities influence technology acceptance and if the strength of relationship between TAM’s constructs changes over a period of time. This study was a panel-based longitudinal study, whereby data was collected in three stages within a single semester. The...

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Main Authors: Aafaqi, Bushra, Jantan, Muhamad, Ramayah, T.
Format: Article
Language:English
Published: Universiti Utara Malaysia 2007
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/1107/1/Bushra_Aafaqi.pdf
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author Aafaqi, Bushra
Jantan, Muhamad
Ramayah, T.
author_facet Aafaqi, Bushra
Jantan, Muhamad
Ramayah, T.
author_sort Aafaqi, Bushra
collection UUM
description This study investigates whether sensemaking activities influence technology acceptance and if the strength of relationship between TAM’s constructs changes over a period of time. This study was a panel-based longitudinal study, whereby data was collected in three stages within a single semester. The setting of the study was at the School of Management, USM. The major findings of the study showed that sensemaking does influence the TAM if activities are undertaken at high and low levels and also sensemaking influences individual constructs of TAM rather than the whole model. This study failed to prove that there is a significant change in the strength of relationship between TAM constructs over a period of time under sensemaking influence, which is that sensemaking activities were found not to exhibit any moderation effect on the TAM constructs. Sensemaking acts as an external variable which influences TAM rather than moderate the strength of the relationship between TAM constructs. This could be because the technology in question was mandatory to be used by the subjects rather than voluntary. Implications for managers are discussed.
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spelling uum-11072010-10-03T08:06:59Z https://repo.uum.edu.my/id/eprint/1107/ Validity of the technology acceptance model (TAM) : A sensemaking perspective Aafaqi, Bushra Jantan, Muhamad Ramayah, T. T Technology (General) This study investigates whether sensemaking activities influence technology acceptance and if the strength of relationship between TAM’s constructs changes over a period of time. This study was a panel-based longitudinal study, whereby data was collected in three stages within a single semester. The setting of the study was at the School of Management, USM. The major findings of the study showed that sensemaking does influence the TAM if activities are undertaken at high and low levels and also sensemaking influences individual constructs of TAM rather than the whole model. This study failed to prove that there is a significant change in the strength of relationship between TAM constructs over a period of time under sensemaking influence, which is that sensemaking activities were found not to exhibit any moderation effect on the TAM constructs. Sensemaking acts as an external variable which influences TAM rather than moderate the strength of the relationship between TAM constructs. This could be because the technology in question was mandatory to be used by the subjects rather than voluntary. Implications for managers are discussed. Universiti Utara Malaysia 2007 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/1107/1/Bushra_Aafaqi.pdf Aafaqi, Bushra and Jantan, Muhamad and Ramayah, T. (2007) Validity of the technology acceptance model (TAM) : A sensemaking perspective. International Journal of Management Studies (IJMS), 14 (1). pp. 99-120. ISSN 0127-8983 http://ijms.uum.edu.my
spellingShingle T Technology (General)
Aafaqi, Bushra
Jantan, Muhamad
Ramayah, T.
Validity of the technology acceptance model (TAM) : A sensemaking perspective
title Validity of the technology acceptance model (TAM) : A sensemaking perspective
title_full Validity of the technology acceptance model (TAM) : A sensemaking perspective
title_fullStr Validity of the technology acceptance model (TAM) : A sensemaking perspective
title_full_unstemmed Validity of the technology acceptance model (TAM) : A sensemaking perspective
title_short Validity of the technology acceptance model (TAM) : A sensemaking perspective
title_sort validity of the technology acceptance model tam a sensemaking perspective
topic T Technology (General)
url https://repo.uum.edu.my/id/eprint/1107/1/Bushra_Aafaqi.pdf
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AT jantanmuhamad validityofthetechnologyacceptancemodeltamasensemakingperspective
AT ramayaht validityofthetechnologyacceptancemodeltamasensemakingperspective