ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia
A case study was done on a public utility company in Malaysia and this paper discussed the change management issues faced by this company, on ways the issues were tackled and what the company can do to improve its change management initiatives.In order to understand how the change management initiat...
| Main Authors: | , , , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2008
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/11382/1/402-407-CR174.pdf |
| _version_ | 1803626231342563328 |
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| author | Ahmad Faudzi, Masyura Abdul Ghani, Rusyanti Mohamed Shariff, Siti Salbiah Mohd Drus, Sulfeeza Syed Aziz, Sharifah Junainah Cheah, Alan Kah Hoe Wong, Justina Choui Yuik |
| author_facet | Ahmad Faudzi, Masyura Abdul Ghani, Rusyanti Mohamed Shariff, Siti Salbiah Mohd Drus, Sulfeeza Syed Aziz, Sharifah Junainah Cheah, Alan Kah Hoe Wong, Justina Choui Yuik |
| author_sort | Ahmad Faudzi, Masyura |
| collection | UUM |
| description | A case study was done on a public utility company in Malaysia and this paper discussed the change management issues faced by this company, on ways the issues were tackled and what the company can do to improve its change management initiatives.In order to understand how the change management initiatives were being done in the company, key people in the company were interviewed, information audit was conducted and observation was made.From the research, it was found that there were a number of problem with dissemination of information and behavioural issues. This may hinder the growth of the company and might affect its productivity. |
| first_indexed | 2024-07-04T05:46:53Z |
| format | Conference or Workshop Item |
| id | uum-11382 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T05:46:53Z |
| publishDate | 2008 |
| record_format | dspace |
| spelling | uum-113822014-08-03T02:52:19Z https://repo.uum.edu.my/id/eprint/11382/ ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia Ahmad Faudzi, Masyura Abdul Ghani, Rusyanti Mohamed Shariff, Siti Salbiah Mohd Drus, Sulfeeza Syed Aziz, Sharifah Junainah Cheah, Alan Kah Hoe Wong, Justina Choui Yuik T Technology (General) A case study was done on a public utility company in Malaysia and this paper discussed the change management issues faced by this company, on ways the issues were tackled and what the company can do to improve its change management initiatives.In order to understand how the change management initiatives were being done in the company, key people in the company were interviewed, information audit was conducted and observation was made.From the research, it was found that there were a number of problem with dissemination of information and behavioural issues. This may hinder the growth of the company and might affect its productivity. 2008-06-10 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/11382/1/402-407-CR174.pdf Ahmad Faudzi, Masyura and Abdul Ghani, Rusyanti and Mohamed Shariff, Siti Salbiah and Mohd Drus, Sulfeeza and Syed Aziz, Sharifah Junainah and Cheah, Alan Kah Hoe and Wong, Justina Choui Yuik (2008) ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia. http://www.kmice.uum.edu.my |
| spellingShingle | T Technology (General) Ahmad Faudzi, Masyura Abdul Ghani, Rusyanti Mohamed Shariff, Siti Salbiah Mohd Drus, Sulfeeza Syed Aziz, Sharifah Junainah Cheah, Alan Kah Hoe Wong, Justina Choui Yuik ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia |
| title | ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia |
| title_full | ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia |
| title_fullStr | ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia |
| title_full_unstemmed | ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia |
| title_short | ICT strategy and implementation: Change management issues – A case study of a public utility company in Malaysia |
| title_sort | ict strategy and implementation change management issues a case study of a public utility company in malaysia |
| topic | T Technology (General) |
| url | https://repo.uum.edu.my/id/eprint/11382/1/402-407-CR174.pdf |
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