Organisation support framework for knowledge elicitation

Knowledge management is often viewed as a domain involving capturing, organising and retrieving information.This view of knowledge management is too neat and too simple to survive in the wilds of the workplace.Rapid adoption of knowledge practices today with little reflection of underlying human ess...

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Main Authors: Sukumaran, Sanath, Oon, Hsu-Kim
Format: Conference or Workshop Item
Language:English
Published: 2006
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/11531/1/552.pdf
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author Sukumaran, Sanath
Oon, Hsu-Kim
author_facet Sukumaran, Sanath
Oon, Hsu-Kim
author_sort Sukumaran, Sanath
collection UUM
description Knowledge management is often viewed as a domain involving capturing, organising and retrieving information.This view of knowledge management is too neat and too simple to survive in the wilds of the workplace.Rapid adoption of knowledge practices today with little reflection of underlying human essence is a rising concern.Organisation must realise that at its core, knowledge management relies on sound contextualised tacit contributions. Most knowledge elicitation techniques today have overly emphasised on contribution per se.The paradox is that while what an organisation needs is sound contributions, the focus should be elsewhere.This paper brings to light ingredients driven by one’s innate and intrinsic needs as enablers in the quest to elicit knowledge.Such needs can and should be accorded by organisations embarking on sincere knowledge management implementation.These include the use of problem cases, bestowing recognition, fostering rights, preserving confidentiality and rewarding contributors.
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spelling uum-115312014-07-14T07:34:31Z https://repo.uum.edu.my/id/eprint/11531/ Organisation support framework for knowledge elicitation Sukumaran, Sanath Oon, Hsu-Kim HD28 Management. Industrial Management Knowledge management is often viewed as a domain involving capturing, organising and retrieving information.This view of knowledge management is too neat and too simple to survive in the wilds of the workplace.Rapid adoption of knowledge practices today with little reflection of underlying human essence is a rising concern.Organisation must realise that at its core, knowledge management relies on sound contextualised tacit contributions. Most knowledge elicitation techniques today have overly emphasised on contribution per se.The paradox is that while what an organisation needs is sound contributions, the focus should be elsewhere.This paper brings to light ingredients driven by one’s innate and intrinsic needs as enablers in the quest to elicit knowledge.Such needs can and should be accorded by organisations embarking on sincere knowledge management implementation.These include the use of problem cases, bestowing recognition, fostering rights, preserving confidentiality and rewarding contributors. 2006-06-06 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/11531/1/552.pdf Sukumaran, Sanath and Oon, Hsu-Kim (2006) Organisation support framework for knowledge elicitation. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur. http://www.kmice.cms.net.my/
spellingShingle HD28 Management. Industrial Management
Sukumaran, Sanath
Oon, Hsu-Kim
Organisation support framework for knowledge elicitation
title Organisation support framework for knowledge elicitation
title_full Organisation support framework for knowledge elicitation
title_fullStr Organisation support framework for knowledge elicitation
title_full_unstemmed Organisation support framework for knowledge elicitation
title_short Organisation support framework for knowledge elicitation
title_sort organisation support framework for knowledge elicitation
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/11531/1/552.pdf
work_keys_str_mv AT sukumaransanath organisationsupportframeworkforknowledgeelicitation
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