The relationship between procedural justice and grievance handling styles
This research discusses the styles in handling grievances among heads of department at a Malaysian Telecommunication Company headquarters and branches located in Peninsular Malaysia and procedural justice factor that influenced them in selecting appropriate styles.It was conducted to achieve two mai...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/12119/1/38.pdf |