The direct effect of predictor variables on destination brand loyalty in Jordan

The literature on destination branding indicates lack of empirical data that evaluate the effectiveness of brand campaigns, particularly in terms of enhancing destination brand loyalty. In particular, very little is known about the relationship between destination brand awareness, destination b...

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Main Authors: Al-Azzam, Abdel Fattah, Md Salleh, Salniza
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/12252/1/2209141258.pdf
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author Al-Azzam, Abdel Fattah
Md Salleh, Salniza
author_facet Al-Azzam, Abdel Fattah
Md Salleh, Salniza
author_sort Al-Azzam, Abdel Fattah
collection UUM
description The literature on destination branding indicates lack of empirical data that evaluate the effectiveness of brand campaigns, particularly in terms of enhancing destination brand loyalty. In particular, very little is known about the relationship between destination brand awareness, destination brand image, destination brand quality, destination perceived value and destination brand loyalty. This study, based on the theory of Brand Equity (TBE), has the following objective: to identify the direct and significant influence of destination brand awareness, destination brand image, destination brand quality, and destination perceived value on destination brand loyalty. To achieve the objectives of this study, data were collected from 700 participants, yielding approximately 86% response rate. Multiple regression analysis was performed to investigate the relationship between destination brand awareness, destination brand image, destination brand quality, destination brand promotion, and destination brand loyalty. Results show significant and positive relationships between destination brand awareness, destination brand image, destination brand quality, destination brand promotion and destination brand loyalty. Furthermore, implications of this work and directions for future research are discussed.
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spelling uum-122522016-04-19T02:38:09Z https://repo.uum.edu.my/id/eprint/12252/ The direct effect of predictor variables on destination brand loyalty in Jordan Al-Azzam, Abdel Fattah Md Salleh, Salniza HF Commerce The literature on destination branding indicates lack of empirical data that evaluate the effectiveness of brand campaigns, particularly in terms of enhancing destination brand loyalty. In particular, very little is known about the relationship between destination brand awareness, destination brand image, destination brand quality, destination perceived value and destination brand loyalty. This study, based on the theory of Brand Equity (TBE), has the following objective: to identify the direct and significant influence of destination brand awareness, destination brand image, destination brand quality, and destination perceived value on destination brand loyalty. To achieve the objectives of this study, data were collected from 700 participants, yielding approximately 86% response rate. Multiple regression analysis was performed to investigate the relationship between destination brand awareness, destination brand image, destination brand quality, destination brand promotion, and destination brand loyalty. Results show significant and positive relationships between destination brand awareness, destination brand image, destination brand quality, destination brand promotion and destination brand loyalty. Furthermore, implications of this work and directions for future research are discussed. 2012 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/12252/1/2209141258.pdf Al-Azzam, Abdel Fattah and Md Salleh, Salniza (2012) The direct effect of predictor variables on destination brand loyalty in Jordan. In: 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 12-13 March 2012, Golden Flower Hotel, Bandung, Indonesia. http://www.internationalconference.com.my
spellingShingle HF Commerce
Al-Azzam, Abdel Fattah
Md Salleh, Salniza
The direct effect of predictor variables on destination brand loyalty in Jordan
title The direct effect of predictor variables on destination brand loyalty in Jordan
title_full The direct effect of predictor variables on destination brand loyalty in Jordan
title_fullStr The direct effect of predictor variables on destination brand loyalty in Jordan
title_full_unstemmed The direct effect of predictor variables on destination brand loyalty in Jordan
title_short The direct effect of predictor variables on destination brand loyalty in Jordan
title_sort direct effect of predictor variables on destination brand loyalty in jordan
topic HF Commerce
url https://repo.uum.edu.my/id/eprint/12252/1/2209141258.pdf
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