Business process reengineering: Critical success factors in higher education
Purpose– The purpose of this paper is to examine the critical success factors of business process reengineering (BPR) in higher education (HE).Design/methodolog/approach – Empirical case studies collected from three private higher education institutions in Malaysia, which have embarked on BPR succes...
Main Authors: | Ahmad, Hartini, Francis, Arthur, Zairi, Mohamed |
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Format: | Article |
Language: | English |
Published: |
Emerald Group Publishing Limited
2007
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Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/12469/1/CSF-BPR.pdf |
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