Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites

The concept of trusted services forms a key issue for any kind of electronic services. Third Party Certification (TPC) endorsement has been used as one of the methods to instill consumers’ trust.Creating initial trust through implementation of TPC is very important because the consumer has a tenden...

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Main Authors: Hassan, Syahida, Kasiran, Mohd Khairudin
Format: Article
Language:English
Published: IBIMA Publishing 2008
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/12566/1/v5n7.pdf
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author Hassan, Syahida
Kasiran, Mohd Khairudin
author_facet Hassan, Syahida
Kasiran, Mohd Khairudin
author_sort Hassan, Syahida
collection UUM
description The concept of trusted services forms a key issue for any kind of electronic services. Third Party Certification (TPC) endorsement has been used as one of the methods to instill consumers’ trust.Creating initial trust through implementation of TPC is very important because the consumer has a tendency to trust brand names.. This paper looked closely at the implementation of the TPC in Malaysia which reveals that there are many problems related to the implementation of these seals.Problems like the awareness of merchants on the important of third party seals to their business, unverifiable endorsement, misleading link, unauthorized use of logos and no endorsement at all are still there in Malaysian environment. Based on this fact, the paper will focus on how far the implementation of third TPC is complied with X.509 certification standard. The output of this study can give an important background on the current implementation of TPC and be used as a basis of initial evaluation for business opportunity as a service provider for this kind of certification in Malaysia
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spelling uum-125662014-11-11T06:35:47Z https://repo.uum.edu.my/id/eprint/12566/ Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites Hassan, Syahida Kasiran, Mohd Khairudin QA76 Computer software The concept of trusted services forms a key issue for any kind of electronic services. Third Party Certification (TPC) endorsement has been used as one of the methods to instill consumers’ trust.Creating initial trust through implementation of TPC is very important because the consumer has a tendency to trust brand names.. This paper looked closely at the implementation of the TPC in Malaysia which reveals that there are many problems related to the implementation of these seals.Problems like the awareness of merchants on the important of third party seals to their business, unverifiable endorsement, misleading link, unauthorized use of logos and no endorsement at all are still there in Malaysian environment. Based on this fact, the paper will focus on how far the implementation of third TPC is complied with X.509 certification standard. The output of this study can give an important background on the current implementation of TPC and be used as a basis of initial evaluation for business opportunity as a service provider for this kind of certification in Malaysia IBIMA Publishing 2008 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/12566/1/v5n7.pdf Hassan, Syahida and Kasiran, Mohd Khairudin (2008) Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites. Communications of the IBIMA, 5 (7). pp. 42-49. ISSN 1943-7765 http://www.ibimapublishing.com/journals/CIBIMA/volume5/v5n7.html
spellingShingle QA76 Computer software
Hassan, Syahida
Kasiran, Mohd Khairudin
Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites
title Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites
title_full Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites
title_fullStr Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites
title_full_unstemmed Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites
title_short Compliance of X.509 certification standard in the implementation of third party certification in Malaysian e-commerce websites
title_sort compliance of x 509 certification standard in the implementation of third party certification in malaysian e commerce websites
topic QA76 Computer software
url https://repo.uum.edu.my/id/eprint/12566/1/v5n7.pdf
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