Communication competence during the preparation phase of the direct selling communication activities

In understanding the communication competence components in the direct marketing business, this study was performed.The objectives of the paper are to identify the communication activities that represent communication competence components and the outcome of communication competence components in th...

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Main Author: Omar, Nuredayu
Format: Article
Language:English
Published: Elsevier Ltd. 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/13028/1/pro27.pdf
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author Omar, Nuredayu
author_facet Omar, Nuredayu
author_sort Omar, Nuredayu
collection UUM
description In understanding the communication competence components in the direct marketing business, this study was performed.The objectives of the paper are to identify the communication activities that represent communication competence components and the outcome of communication competence components in the Preparation Phase of the direct selling activities.Interview and observation method were employed.Acquiring knowledge related to the business and spirituality; and preparing to acquire savoirs have been demonstrated in the Preparation Phase.These preparations demonstrated direct sellers’ cognitive, behavioural, and spiritual-affective abilities.The outcome that emerged from the findings were the preparation in developing their self-confidence, enthusiastic feelings, understanding of savoirs; and becoming knowledgeable of the business
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spelling uum-130282016-05-24T03:17:25Z https://repo.uum.edu.my/id/eprint/13028/ Communication competence during the preparation phase of the direct selling communication activities Omar, Nuredayu P Philology. Linguistics In understanding the communication competence components in the direct marketing business, this study was performed.The objectives of the paper are to identify the communication activities that represent communication competence components and the outcome of communication competence components in the Preparation Phase of the direct selling activities.Interview and observation method were employed.Acquiring knowledge related to the business and spirituality; and preparing to acquire savoirs have been demonstrated in the Preparation Phase.These preparations demonstrated direct sellers’ cognitive, behavioural, and spiritual-affective abilities.The outcome that emerged from the findings were the preparation in developing their self-confidence, enthusiastic feelings, understanding of savoirs; and becoming knowledgeable of the business Elsevier Ltd. 2014 Article PeerReviewed application/pdf en cc_by_nc_nd https://repo.uum.edu.my/id/eprint/13028/1/pro27.pdf Omar, Nuredayu (2014) Communication competence during the preparation phase of the direct selling communication activities. Procedia - Social and Behavioral Sciences, 155. pp. 228-235. ISSN 1877-0428 http://dx.doi.org/10.1016/j.sbspro.2014.10.284 doi:10.1016/j.sbspro.2014.10.284 doi:10.1016/j.sbspro.2014.10.284
spellingShingle P Philology. Linguistics
Omar, Nuredayu
Communication competence during the preparation phase of the direct selling communication activities
title Communication competence during the preparation phase of the direct selling communication activities
title_full Communication competence during the preparation phase of the direct selling communication activities
title_fullStr Communication competence during the preparation phase of the direct selling communication activities
title_full_unstemmed Communication competence during the preparation phase of the direct selling communication activities
title_short Communication competence during the preparation phase of the direct selling communication activities
title_sort communication competence during the preparation phase of the direct selling communication activities
topic P Philology. Linguistics
url https://repo.uum.edu.my/id/eprint/13028/1/pro27.pdf
work_keys_str_mv AT omarnuredayu communicationcompetenceduringthepreparationphaseofthedirectsellingcommunicationactivities