Empirical evidence of e-banking and customer perception on banks service quality in Nigeria
As competition in the financial services market increases, high street banks are faced with the strategic challenge of more effectively managing customers of varying worth through the delivery platform.The main objective of the study is to find out the relationship between E-banking and customer pe...
| Main Authors: | , |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2014
|
| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/13172/1/87.pdf |