| Summary: | This paper describes the characteristics, advantages and disadvantages of a SMS Management System to be used in the educational environment. This system is hoped to encourage communication among lecturers and students in the teaching and learning process. The context of the study was carried out at Universiti Utara Malaysia, Sintok, Kedah as higher learning institution in Malaysia and the study focused on the teaching and learning process in the Division of Applied Science, College of Arts and Sciences (CAS).The motivation of the study is due to undergraduate students having to deal with many issues relating to academic difficulties such as instance communication with lecturers regarding matters such as assignments, group projects, quizzes and examination problems.Therefore, the SMS Management System architecture will be explored to identify what are the main elements and characteristics that must exist in designing and developing an Academic Alert System (AAS) concerning with
academic management environment.
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