Knowledge management initiative in Universiti Putra Malaysia (UPM)

Knowledge management initiative in Universiti Putra Malaysia (UPM)

UPM realizes that its organizational knowledge which resides in individual brain or stored in organizational processes, products, facilities, systems and documentation is quickly becoming a sustainable competitive advantage.This growing attention has lead to the idea that these resources must be pro...

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Bibliographic Details
Main Authors: A. Jabar, Marzanah, Selamat, Hj. Hasan, Abdul Ghani, Abdul Azim, Ibrahim, Hamidah
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
HD28 Management. Industrial Management
Online Access:https://repo.uum.edu.my/id/eprint/13827/1/KM81.pdf
Description
Summary:UPM realizes that its organizational knowledge which resides in individual brain or stored in organizational processes, products, facilities, systems and documentation is quickly becoming a sustainable competitive advantage.This growing attention has lead to the idea that these resources must be protected, cultivated and shared among its members.Knowledge Management Centre (KMC) in UPM was established in 2002. Based on the vision and mission of UPM and KMC, five critical management areas have been identified: Infrastructure, Knowledge Repository, Marketing and Customer Service, Intellectual Property Rights (IPR), and Knowledge Management Research and Development. This paper discusses the knowledge framework adapted by KMC.These key elements represent the building blocks in implementing the Knowledge Management System (KMS) in sustaining and extending knowledge sharing culture in UPM. An overview of technologies used in (KMS) components, will be discussed in their actual and potential contribution in the process of KMS in UPM.

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