A multiple perspectives review of knowledge management literature

This paper reviews articles on knowledge management (KM) research published in journals within the disciplines of Information Systems (IS), Computer Science (CS), Information Technology (IT), Business & Management, and Sociology.Multiple Perspectives Theory (Mitroff and Linstone, 1993) was used...

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Main Authors: Alias, Rose Alinda, Md Saad, Nor Hasliza
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/13894/1/KM165.pdf
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author Alias, Rose Alinda
Md Saad, Nor Hasliza
author_facet Alias, Rose Alinda
Md Saad, Nor Hasliza
author_sort Alias, Rose Alinda
collection UUM
description This paper reviews articles on knowledge management (KM) research published in journals within the disciplines of Information Systems (IS), Computer Science (CS), Information Technology (IT), Business & Management, and Sociology.Multiple Perspectives Theory (Mitroff and Linstone, 1993) was used as a theoretical framework to classify KM research into three perspectives, namely technical, organizational and personal perspectives.The multiple perspective classification of KM research is then used to analyze articles which discuss research issues related to KM.The review found that the most dominant perspective adopted mainly by researchers is the organizational (O) perspective.The O perspective is adopted mainly by researchers within the social science, and business & management disciplines.KM articles within the O perspective mainly discuss the organization’s capability to manage knowledge as a resource for competitive advantage.The technical (T) perspective of KM research is mainly adopted by researchers within the CS, IT, and IS disciplines. The T perspective of KM research discusses the technology that can be used to support KM process in an organization. Very few articles approach KM from a personal (P) perspective, which discusses attitudes and behavior of KM stakeholders.
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spelling uum-138942015-05-12T01:27:24Z https://repo.uum.edu.my/id/eprint/13894/ A multiple perspectives review of knowledge management literature Alias, Rose Alinda Md Saad, Nor Hasliza HD28 Management. Industrial Management This paper reviews articles on knowledge management (KM) research published in journals within the disciplines of Information Systems (IS), Computer Science (CS), Information Technology (IT), Business & Management, and Sociology.Multiple Perspectives Theory (Mitroff and Linstone, 1993) was used as a theoretical framework to classify KM research into three perspectives, namely technical, organizational and personal perspectives.The multiple perspective classification of KM research is then used to analyze articles which discuss research issues related to KM.The review found that the most dominant perspective adopted mainly by researchers is the organizational (O) perspective.The O perspective is adopted mainly by researchers within the social science, and business & management disciplines.KM articles within the O perspective mainly discuss the organization’s capability to manage knowledge as a resource for competitive advantage.The technical (T) perspective of KM research is mainly adopted by researchers within the CS, IT, and IS disciplines. The T perspective of KM research discusses the technology that can be used to support KM process in an organization. Very few articles approach KM from a personal (P) perspective, which discusses attitudes and behavior of KM stakeholders. 2004-02-14 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/13894/1/KM165.pdf Alias, Rose Alinda and Md Saad, Nor Hasliza (2004) A multiple perspectives review of knowledge management literature. In: Knowledge Management International Conference and Exhibition 2004 (KMICE 2004), 14-15 February 2004, Evergreen Laurel Hotel, Penang. http://www.kmice.cms.net.my
spellingShingle HD28 Management. Industrial Management
Alias, Rose Alinda
Md Saad, Nor Hasliza
A multiple perspectives review of knowledge management literature
title A multiple perspectives review of knowledge management literature
title_full A multiple perspectives review of knowledge management literature
title_fullStr A multiple perspectives review of knowledge management literature
title_full_unstemmed A multiple perspectives review of knowledge management literature
title_short A multiple perspectives review of knowledge management literature
title_sort multiple perspectives review of knowledge management literature
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/13894/1/KM165.pdf
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