The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu
This study examines the level of satisfaction of the usage of e-commerce applications among companies in Johor Bahru. To explore the issue, a set of questionnaires was distributed among the companies that have already implemented e-commerce.The finding shows that the majority of the companies are sa...
Main Authors: | , , |
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Format: | Conference or Workshop Item |
Language: | English |
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2006
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Online Access: | https://repo.uum.edu.my/id/eprint/14335/1/019_ICoEC_2006.pdf |
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author | Yahya, Mohamad Isa Elias, Suhaidi Sulaiman, Razidah |
author_facet | Yahya, Mohamad Isa Elias, Suhaidi Sulaiman, Razidah |
author_sort | Yahya, Mohamad Isa |
collection | UUM |
description | This study examines the level of satisfaction of the usage of e-commerce applications among companies in Johor Bahru. To explore the issue, a set of questionnaires was distributed among the companies that have already implemented e-commerce.The finding shows that the majority of the companies are satisfied with the e-commerce applications.Almost all of the companies mentioned that e-commerce has the empathy, tangibility, responsiveness,reliability and assurance criteria with the last two criteria being the most profound. This significant finding will encourage other companies to use e-commerce applications in their business transactions. |
first_indexed | 2024-07-04T05:55:26Z |
format | Conference or Workshop Item |
id | uum-14335 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T05:55:26Z |
publishDate | 2006 |
record_format | eprints |
spelling | uum-143352015-05-25T07:44:34Z https://repo.uum.edu.my/id/eprint/14335/ The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu Yahya, Mohamad Isa Elias, Suhaidi Sulaiman, Razidah HF Commerce This study examines the level of satisfaction of the usage of e-commerce applications among companies in Johor Bahru. To explore the issue, a set of questionnaires was distributed among the companies that have already implemented e-commerce.The finding shows that the majority of the companies are satisfied with the e-commerce applications.Almost all of the companies mentioned that e-commerce has the empathy, tangibility, responsiveness,reliability and assurance criteria with the last two criteria being the most profound. This significant finding will encourage other companies to use e-commerce applications in their business transactions. 2006 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/14335/1/019_ICoEC_2006.pdf Yahya, Mohamad Isa and Elias, Suhaidi and Sulaiman, Razidah (2006) The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu. In: International Conference on E-Commerce (ICoEC) 2006, 19th-20th September, 2006, Penang, Malaysia. http://www.icoec.my/index.php/proceedings/9-icoec-2006-proceedings |
spellingShingle | HF Commerce Yahya, Mohamad Isa Elias, Suhaidi Sulaiman, Razidah The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu |
title | The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu |
title_full | The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu |
title_fullStr | The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu |
title_full_unstemmed | The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu |
title_short | The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu |
title_sort | satisfaction of the usage of electronic commerce applications among companies in johor bharu |
topic | HF Commerce |
url | https://repo.uum.edu.my/id/eprint/14335/1/019_ICoEC_2006.pdf |
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