E-payment in terms of trustworthiness among Klang Valley community

Electronic commerce (e-commerce) as we know today has evolved through various stages of technological development.Besides that, e-commerce offers various types of services and product to provide better services to the customers.However, there are many aspects which become the barriers for consumers...

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Detalhes bibliográficos
Principais autores: Kamsin, Amirrudin, Daud, Md Nor Ridzuan, Bill, Wong Jun
Formato: Conference or Workshop Item
Idioma:English
Publicado em: 2005
Assuntos:
Acesso em linha:https://repo.uum.edu.my/id/eprint/14615/1/38.pdf
Descrição
Resumo:Electronic commerce (e-commerce) as we know today has evolved through various stages of technological development.Besides that, e-commerce offers various types of services and product to provide better services to the customers.However, there are many aspects which become the barriers for consumers to make an e-payment transaction on the Internet.For e-payment, trust means a person willingness to invest time, money and personal data in the e-commerce in return for a goods or a service that meet certain expectations. This research is to determine the level of trustworthy of the e-payment for the Klang Valley community and the current e-payment system’s weakness.