An improved DSS for a local human resource development emphasizing basic TQM practice

Nowadays, it is very crucial to increase competency skills of unemployed fresh graduates in Malaysia so as to overcome the rising of unemployment rate.Hence, training schemes and development courses are fruitful solutions to fill up the gap between what students studied at universities and what exac...

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Bibliographic Details
Main Authors: Ramli, Razamin, Shamboul Ahmed, Daffallah Ismail, Kalmoun, El Mostafa
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/14675/1/K1.pdf
Description
Summary:Nowadays, it is very crucial to increase competency skills of unemployed fresh graduates in Malaysia so as to overcome the rising of unemployment rate.Hence, training schemes and development courses are fruitful solutions to fill up the gap between what students studied at universities and what exactly labor markets need. Therefore, in this paper we propose an improved Decision Support System (DSS) for a Local Human Resource Development (LHRD), which emphasized the Total Quality Management practice.Specifically, the output is the DSS for the incorporative LHRD model, which is further improved by the Web-based training process to enhance the overall delivery of various training and development schemes. The implementation of the model is able to increase knowledge, skills and capacities of fresh graduates, thus increase their productivity as employees along with job satisfaction.