The impact of information and communication technology on VMI performance

The aim of this paper is to examine the impact of information and communication technology dimensions namely information sharing, quality of information, and compatibility of information system towards VMI performance.Questionnaire was the main instrument for the study and it was gathered from 1...

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Main Authors: Radzuan, Kamaruddin, Othman, Siti Norezam, Mohamed Udin, Zulkifli, Omar, Mohd Faizal, Yaakob, Mazri
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/14686/1/K9.pdf
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author Radzuan, Kamaruddin
Othman, Siti Norezam
Mohamed Udin, Zulkifli
Omar, Mohd Faizal
Yaakob, Mazri
author_facet Radzuan, Kamaruddin
Othman, Siti Norezam
Mohamed Udin, Zulkifli
Omar, Mohd Faizal
Yaakob, Mazri
author_sort Radzuan, Kamaruddin
collection UUM
description The aim of this paper is to examine the impact of information and communication technology dimensions namely information sharing, quality of information, and compatibility of information system towards VMI performance.Questionnaire was the main instrument for the study and it was gathered from 101 of suppliers in manufacturing companies.The findings show that information sharing and quality of information system contributes to service performance.Meanwhile, only quality of information system contributes to cost performance.Although, literature suggest that information sharing, quality of information, compatibility of information system have a positive impact on both cost reduction and service improvement in VMI program, this study shows that there is a limited effect on cost performance. In fact, compatibility of information system has not played any major role to increase performance of VMI program.This study recommends that the supplier should urge their customer to share demand information through the quality of information system.
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spelling uum-146862016-05-24T03:57:21Z https://repo.uum.edu.my/id/eprint/14686/ The impact of information and communication technology on VMI performance Radzuan, Kamaruddin Othman, Siti Norezam Mohamed Udin, Zulkifli Omar, Mohd Faizal Yaakob, Mazri T Technology (General) The aim of this paper is to examine the impact of information and communication technology dimensions namely information sharing, quality of information, and compatibility of information system towards VMI performance.Questionnaire was the main instrument for the study and it was gathered from 101 of suppliers in manufacturing companies.The findings show that information sharing and quality of information system contributes to service performance.Meanwhile, only quality of information system contributes to cost performance.Although, literature suggest that information sharing, quality of information, compatibility of information system have a positive impact on both cost reduction and service improvement in VMI program, this study shows that there is a limited effect on cost performance. In fact, compatibility of information system has not played any major role to increase performance of VMI program.This study recommends that the supplier should urge their customer to share demand information through the quality of information system. 2014-08-12 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/14686/1/K9.pdf Radzuan, Kamaruddin and Othman, Siti Norezam and Mohamed Udin, Zulkifli and Omar, Mohd Faizal and Yaakob, Mazri (2014) The impact of information and communication technology on VMI performance. In: Knowledge Management International Conference 2014 (KMICe2014), 12-15 August 2014, Langkawi, Malaysia. http://www.kmice.cms.net.my/kmice2014/intro.asp
spellingShingle T Technology (General)
Radzuan, Kamaruddin
Othman, Siti Norezam
Mohamed Udin, Zulkifli
Omar, Mohd Faizal
Yaakob, Mazri
The impact of information and communication technology on VMI performance
title The impact of information and communication technology on VMI performance
title_full The impact of information and communication technology on VMI performance
title_fullStr The impact of information and communication technology on VMI performance
title_full_unstemmed The impact of information and communication technology on VMI performance
title_short The impact of information and communication technology on VMI performance
title_sort impact of information and communication technology on vmi performance
topic T Technology (General)
url https://repo.uum.edu.my/id/eprint/14686/1/K9.pdf
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