Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach

The main purpose of this research is to identify the factors that encourage adopters to take up the Internet banking services in Iraq This paper is concerned with an empirical investigation of individual factors technology that could predict successful IBSA in Iraq through the applications of plann...

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Main Authors: Alkafagi, Alaa Ahmed Chyad, Romli, Ruslan, Bahaudin, Ahmad Yusni, Alekam, Jamal Mohammed Esmail, Mohammad Salameh, Anas Abdelsattar
Format: Article
Language:English
Published: IJSRP.ORG 2015
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/15079/1/%28Anas_Alaa_article%29.pdf
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author Alkafagi, Alaa Ahmed Chyad
Romli, Ruslan
Bahaudin, Ahmad Yusni
Alekam, Jamal Mohammed Esmail
Mohammad Salameh, Anas Abdelsattar
author_facet Alkafagi, Alaa Ahmed Chyad
Romli, Ruslan
Bahaudin, Ahmad Yusni
Alekam, Jamal Mohammed Esmail
Mohammad Salameh, Anas Abdelsattar
author_sort Alkafagi, Alaa Ahmed Chyad
collection UUM
description The main purpose of this research is to identify the factors that encourage adopters to take up the Internet banking services in Iraq This paper is concerned with an empirical investigation of individual factors technology that could predict successful IBSA in Iraq through the applications of planned behavior theory (TPB).This study uses sampling units in a questionnaire survey data of 535 Iraqis public university employees as customers of internet banking services who were using it already.This study applied partial least squares structural equation modeling (PLS-SEM) as the major analysis technique as well as SPSS, since PLS-SEM is a relatively new analytical technique in construction.The findings of this study suggests that attitude and percived behavior control(PBC) have significant and positively influences IBSA, while Subjective norm (SN) is unsuported.Related to individual factors technology (IFT), in this study there are 5 constructs all of them (technology and Internet literacy, resistance to change, risk of technology,and anxiety of technology, and trust of technolology) supported with researcher expectation.
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spelling uum-150792016-06-01T02:32:47Z https://repo.uum.edu.my/id/eprint/15079/ Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach Alkafagi, Alaa Ahmed Chyad Romli, Ruslan Bahaudin, Ahmad Yusni Alekam, Jamal Mohammed Esmail Mohammad Salameh, Anas Abdelsattar HG Finance T Technology (General) The main purpose of this research is to identify the factors that encourage adopters to take up the Internet banking services in Iraq This paper is concerned with an empirical investigation of individual factors technology that could predict successful IBSA in Iraq through the applications of planned behavior theory (TPB).This study uses sampling units in a questionnaire survey data of 535 Iraqis public university employees as customers of internet banking services who were using it already.This study applied partial least squares structural equation modeling (PLS-SEM) as the major analysis technique as well as SPSS, since PLS-SEM is a relatively new analytical technique in construction.The findings of this study suggests that attitude and percived behavior control(PBC) have significant and positively influences IBSA, while Subjective norm (SN) is unsuported.Related to individual factors technology (IFT), in this study there are 5 constructs all of them (technology and Internet literacy, resistance to change, risk of technology,and anxiety of technology, and trust of technolology) supported with researcher expectation. IJSRP.ORG 2015-02 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/15079/1/%28Anas_Alaa_article%29.pdf Alkafagi, Alaa Ahmed Chyad and Romli, Ruslan and Bahaudin, Ahmad Yusni and Alekam, Jamal Mohammed Esmail and Mohammad Salameh, Anas Abdelsattar (2015) Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach. International Journal of Scientific and Research Publications, 5 (2). pp. 1-9. ISSN 2250-3153 http://www.ijsrp.org/research-paper-0215.php?rp=P383735
spellingShingle HG Finance
T Technology (General)
Alkafagi, Alaa Ahmed Chyad
Romli, Ruslan
Bahaudin, Ahmad Yusni
Alekam, Jamal Mohammed Esmail
Mohammad Salameh, Anas Abdelsattar
Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach
title Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach
title_full Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach
title_fullStr Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach
title_full_unstemmed Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach
title_short Actual transaction behavior of Internet Banking Services among Iraqis customers using PLS approach
title_sort actual transaction behavior of internet banking services among iraqis customers using pls approach
topic HG Finance
T Technology (General)
url https://repo.uum.edu.my/id/eprint/15079/1/%28Anas_Alaa_article%29.pdf
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