Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry

This study examines the effect of product innovation and product quality on brand image with brand trust as mediator.Past studies paid less attention to empirically determine the relationship between the said variables on brand image and using brand trust as mediator between such independent and dep...

Full description

Bibliographic Details
Main Authors: Hanaysha, Jalal R. M., Abdullah, Haim Hilman, Abd Ghani, Noor Hasmini
Format: Article
Language:English
Published: IJSRP.ORG 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/15367/1/ijsrp-p3595.pdf
_version_ 1825803524826464256
author Hanaysha, Jalal R. M.
Abdullah, Haim Hilman
Abd Ghani, Noor Hasmini
author_facet Hanaysha, Jalal R. M.
Abdullah, Haim Hilman
Abd Ghani, Noor Hasmini
author_sort Hanaysha, Jalal R. M.
collection UUM
description This study examines the effect of product innovation and product quality on brand image with brand trust as mediator.Past studies paid less attention to empirically determine the relationship between the said variables on brand image and using brand trust as mediator between such independent and dependent variables. Therefore, this study aims to fill up this gap and contribute to the body of knowledge by examining the relationship between them.Data is collected using questionnaire from 287 passenger car users at shopping malls in Northern region of Malaysia. Specifically, systematic sampling procedure was followed during data collection.The data is analyzed using structural equation modeling (AMOS).The findings indicate that product innovation and product quality have significant relationship with brand image.The findings also reveal that product innovation and product quality have significant relationship with brand trust. Additionally, brand trust mediates the relationships between product innovation and brand image.It is also found that brand trust mediates the relationship between product quality and brand image.Based on these findings, several conclusions were made with some recommendations for future researches to strengthen our understandings toward the process of developing brand image.
first_indexed 2024-07-04T05:58:32Z
format Article
id uum-15367
institution Universiti Utara Malaysia
language English
last_indexed 2024-07-04T05:58:32Z
publishDate 2014
publisher IJSRP.ORG
record_format eprints
spelling uum-153672016-04-18T00:51:20Z https://repo.uum.edu.my/id/eprint/15367/ Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry Hanaysha, Jalal R. M. Abdullah, Haim Hilman Abd Ghani, Noor Hasmini HB Economic Theory This study examines the effect of product innovation and product quality on brand image with brand trust as mediator.Past studies paid less attention to empirically determine the relationship between the said variables on brand image and using brand trust as mediator between such independent and dependent variables. Therefore, this study aims to fill up this gap and contribute to the body of knowledge by examining the relationship between them.Data is collected using questionnaire from 287 passenger car users at shopping malls in Northern region of Malaysia. Specifically, systematic sampling procedure was followed during data collection.The data is analyzed using structural equation modeling (AMOS).The findings indicate that product innovation and product quality have significant relationship with brand image.The findings also reveal that product innovation and product quality have significant relationship with brand trust. Additionally, brand trust mediates the relationships between product innovation and brand image.It is also found that brand trust mediates the relationship between product quality and brand image.Based on these findings, several conclusions were made with some recommendations for future researches to strengthen our understandings toward the process of developing brand image. IJSRP.ORG 2014-11 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/15367/1/ijsrp-p3595.pdf Hanaysha, Jalal R. M. and Abdullah, Haim Hilman and Abd Ghani, Noor Hasmini (2014) Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry. International Journal of Scientific and Research Publications, 4 (11). pp. 1-7. ISSN 2250-3153 http://www.ijsrp.org/research-paper-1114.php?rp=P353404
spellingShingle HB Economic Theory
Hanaysha, Jalal R. M.
Abdullah, Haim Hilman
Abd Ghani, Noor Hasmini
Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry
title Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry
title_full Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry
title_fullStr Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry
title_full_unstemmed Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry
title_short Direct and indirect effects of product innovation and product quality on brand image: Empirical evidence from automotive industry
title_sort direct and indirect effects of product innovation and product quality on brand image empirical evidence from automotive industry
topic HB Economic Theory
url https://repo.uum.edu.my/id/eprint/15367/1/ijsrp-p3595.pdf
work_keys_str_mv AT hanayshajalalrm directandindirecteffectsofproductinnovationandproductqualityonbrandimageempiricalevidencefromautomotiveindustry
AT abdullahhaimhilman directandindirecteffectsofproductinnovationandproductqualityonbrandimageempiricalevidencefromautomotiveindustry
AT abdghaninoorhasmini directandindirecteffectsofproductinnovationandproductqualityonbrandimageempiricalevidencefromautomotiveindustry