Work engagement in nursing:The role of self-efficacy and optimism

Within healthcare organizations, nurses as customer-contact employees play an important role in care delivery and health quality.Nursing is an important profession to study because nurses‟ performance has a great impact on the nature and quality of service provided to the patients. This study examin...

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Main Authors: Othman, Noraini, Ghazali, Zahiruddin, Ahmad, Sa'ari
Format: Conference or Workshop Item
Language:English
Published: 2014
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/15404/1/AABSS2014_702.pdf
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author Othman, Noraini
Ghazali, Zahiruddin
Ahmad, Sa'ari
author_facet Othman, Noraini
Ghazali, Zahiruddin
Ahmad, Sa'ari
author_sort Othman, Noraini
collection UUM
description Within healthcare organizations, nurses as customer-contact employees play an important role in care delivery and health quality.Nursing is an important profession to study because nurses‟ performance has a great impact on the nature and quality of service provided to the patients. This study examined the relationship between self-efficacy and optimism with work engagement.The sample comprised of 205 staff nurses in two public hospitals in Peninsular Malaysia.Statistical results using regression analysis indicated that optimism was positively related to work engagement.On the other hand, self-efficacy was found to have no significant impact on work engagement.Implications of the results, limitations, and future research directions are also presented.
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spelling uum-154042016-04-18T04:37:20Z https://repo.uum.edu.my/id/eprint/15404/ Work engagement in nursing:The role of self-efficacy and optimism Othman, Noraini Ghazali, Zahiruddin Ahmad, Sa'ari HD28 Management. Industrial Management Within healthcare organizations, nurses as customer-contact employees play an important role in care delivery and health quality.Nursing is an important profession to study because nurses‟ performance has a great impact on the nature and quality of service provided to the patients. This study examined the relationship between self-efficacy and optimism with work engagement.The sample comprised of 205 staff nurses in two public hospitals in Peninsular Malaysia.Statistical results using regression analysis indicated that optimism was positively related to work engagement.On the other hand, self-efficacy was found to have no significant impact on work engagement.Implications of the results, limitations, and future research directions are also presented. 2014-08-25 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/15404/1/AABSS2014_702.pdf Othman, Noraini and Ghazali, Zahiruddin and Ahmad, Sa'ari (2014) Work engagement in nursing:The role of self-efficacy and optimism. In: Australian Academy of Business and Social Sciences Conference 2014, August 25-26, 2014, Hotel Grand Seasons, Kuala Lumpur, Malaysia. https://www.aabss.org.au/conference/AABSS-Conference-2014/proceedings
spellingShingle HD28 Management. Industrial Management
Othman, Noraini
Ghazali, Zahiruddin
Ahmad, Sa'ari
Work engagement in nursing:The role of self-efficacy and optimism
title Work engagement in nursing:The role of self-efficacy and optimism
title_full Work engagement in nursing:The role of self-efficacy and optimism
title_fullStr Work engagement in nursing:The role of self-efficacy and optimism
title_full_unstemmed Work engagement in nursing:The role of self-efficacy and optimism
title_short Work engagement in nursing:The role of self-efficacy and optimism
title_sort work engagement in nursing the role of self efficacy and optimism
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/15404/1/AABSS2014_702.pdf
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