The influence of heads of department personalities on the selection of grievance handling styles
Grievance management is an important topic in the area of industrial relations.Research on grievance management is burgeoning, and yet the understanding of its antecedents and consequences remains rather unclear.This research discusses the styles in handling grievances among heads of department at a...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Centre for Promoting Ideas (CPI)
2011
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/15464/1/32.pdf |