A methodology for verification of a new model for evaluating the usability of an M-banking application
Many models for evaluating the usability of mobile application exists, but they are static, crumbled and have not undergone a verification process by usability experts to examine their capability of collecting data for the intended applications. Therefore, the proposed model is established and ver...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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North Atlantic University Union
2015
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/16167/1/71.pdf |
| _version_ | 1825803658708647936 |
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| author | Abubakar, Hamisu Ibrahim Hashim, Nor Laily Hussain, Azham |
| author_facet | Abubakar, Hamisu Ibrahim Hashim, Nor Laily Hussain, Azham |
| author_sort | Abubakar, Hamisu Ibrahim |
| collection | UUM |
| description | Many models for evaluating the usability of mobile
application exists, but they are static, crumbled and have not undergone a verification process by usability experts to examine their capability of collecting data for the intended applications.
Therefore, the proposed model is established and verified in response to the need identified in the literature because it is important for m-banking applications to provide customers with the anticipated and likely sense of interaction, to be easy to use and encourage the customers to accept the technology.This paper describes the verification procedure for a newly proposed model
for evaluating the usability of m-banking applications.The purpose of this verification procedure is to identify the main practices for
model verification methods for evaluating the usability of an m-banking application.The verification was conducted through the
use of usability experts in mobile application development and academia to examine the model and its components.The verification form and questionnaire that measured the model in terms of consistency, understandable, easy to use, tailor able, verifiable and overall impressions have been completed by the usability experts, and the proposed model has been improved based
on the feedback received from the experts.The finding from the experts’ questionnaire shows that the proposed model is complete, original and acceptable for the intended application.Therefore, this paper will provide additional knowledge in both theory and practice on model verification methods, especially for usability evaluations of commercial applications. |
| first_indexed | 2024-07-04T06:00:41Z |
| format | Article |
| id | uum-16167 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:00:41Z |
| publishDate | 2015 |
| publisher | North Atlantic University Union |
| record_format | eprints |
| spelling | uum-161672016-04-26T08:43:19Z https://repo.uum.edu.my/id/eprint/16167/ A methodology for verification of a new model for evaluating the usability of an M-banking application Abubakar, Hamisu Ibrahim Hashim, Nor Laily Hussain, Azham QA75 Electronic computers. Computer science Many models for evaluating the usability of mobile application exists, but they are static, crumbled and have not undergone a verification process by usability experts to examine their capability of collecting data for the intended applications. Therefore, the proposed model is established and verified in response to the need identified in the literature because it is important for m-banking applications to provide customers with the anticipated and likely sense of interaction, to be easy to use and encourage the customers to accept the technology.This paper describes the verification procedure for a newly proposed model for evaluating the usability of m-banking applications.The purpose of this verification procedure is to identify the main practices for model verification methods for evaluating the usability of an m-banking application.The verification was conducted through the use of usability experts in mobile application development and academia to examine the model and its components.The verification form and questionnaire that measured the model in terms of consistency, understandable, easy to use, tailor able, verifiable and overall impressions have been completed by the usability experts, and the proposed model has been improved based on the feedback received from the experts.The finding from the experts’ questionnaire shows that the proposed model is complete, original and acceptable for the intended application.Therefore, this paper will provide additional knowledge in both theory and practice on model verification methods, especially for usability evaluations of commercial applications. North Atlantic University Union 2015 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/16167/1/71.pdf Abubakar, Hamisu Ibrahim and Hashim, Nor Laily and Hussain, Azham (2015) A methodology for verification of a new model for evaluating the usability of an M-banking application. International Journal of Applied Mathematics and Informatics, 9. pp. 592-599. ISSN 1998-0140 http://naun.org/cms.action?id=10206 |
| spellingShingle | QA75 Electronic computers. Computer science Abubakar, Hamisu Ibrahim Hashim, Nor Laily Hussain, Azham A methodology for verification of a new model for evaluating the usability of an M-banking application |
| title | A methodology for verification of a new model
for evaluating the usability of an M-banking
application |
| title_full | A methodology for verification of a new model
for evaluating the usability of an M-banking
application |
| title_fullStr | A methodology for verification of a new model
for evaluating the usability of an M-banking
application |
| title_full_unstemmed | A methodology for verification of a new model
for evaluating the usability of an M-banking
application |
| title_short | A methodology for verification of a new model
for evaluating the usability of an M-banking
application |
| title_sort | methodology for verification of a new model for evaluating the usability of an m banking application |
| topic | QA75 Electronic computers. Computer science |
| url | https://repo.uum.edu.my/id/eprint/16167/1/71.pdf |
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