A holistic approach to tax administration performance management: Developing an integrated and open system model
A tax administration can be viewed as an open system that transforms inputs into outputs within the internal and external environment in which it operates.Open system theory is the basis of an input-process-output-outcome model of performance management.However, an open performance management syst...
Main Authors: | Mansor, Muzainah, Tayib, Mahamad |
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Format: | Article |
Language: | English |
Published: |
Research Institute for Progression of Knowledge
2015
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Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/16183/1/89.pdf |
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