Kesan langsung prinsip transformasi perkhidmatan ke atas kualiti perkhidmatan di sektor awam
The purpose of this study is to investigate the relationship between service transformational principle (creativity and innovation, decision-making, value of money and intergrity) and the service quality of the Ministry of Health Malaysia (MOH).A total of 700 questionnaires were distributed, only 33...
| Main Authors: | , , |
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| 格式: | Conference or Workshop Item |
| 语言: | English |
| 出版: |
2013
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| 主题: | |
| 在线阅读: | https://repo.uum.edu.my/id/eprint/16341/1/2.pdf |