The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework

Organizational performance and organizational excellence are the main two focuses of the management of any organization.In fact, the resources of an organization, either tangible or intangible, can distinguish the level of performance of one organization from its rivals. The question always is what...

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Main Authors: Al-Dhaafri, Hassan Saleh, Yusoff, Rushami Zien, Al-Swidi, Abdullah Kaid
Format: Article
Language:English
Published: Sciedu Press 2013
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/17251/1/IJBA%2066-85.pdf
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author Al-Dhaafri, Hassan Saleh
Yusoff, Rushami Zien
Al-Swidi, Abdullah Kaid
author_facet Al-Dhaafri, Hassan Saleh
Yusoff, Rushami Zien
Al-Swidi, Abdullah Kaid
author_sort Al-Dhaafri, Hassan Saleh
collection UUM
description Organizational performance and organizational excellence are the main two focuses of the management of any organization.In fact, the resources of an organization, either tangible or intangible, can distinguish the level of performance of one organization from its rivals. The question always is what are the key success factors that can enhance the organizational strategy implementation initiatives to produce value and create the competitive advantage. In today’s changing business environment, improvement and development of internal resources are very crucial to compete externally and globally. This paper aims to review the literature related to the organizational performance and explains the potential effects of TQM, ERP and EO.Given that not all the strategy implementation initiatives are fruitful, this paper attempted to establish an explanation of the mechanism through which such strategies can enhance the overall organizational performance.Based on a thorough review of the extant literature and the theoretical foundation, a research model was proposed.The proposed model is grounded by the fact that only excellent, innovative and differentiated companies and products can excite the customers and succeed in a turbulent business environment.
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spelling uum-172512016-02-24T01:34:36Z https://repo.uum.edu.my/id/eprint/17251/ The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework Al-Dhaafri, Hassan Saleh Yusoff, Rushami Zien Al-Swidi, Abdullah Kaid HB Economic Theory Organizational performance and organizational excellence are the main two focuses of the management of any organization.In fact, the resources of an organization, either tangible or intangible, can distinguish the level of performance of one organization from its rivals. The question always is what are the key success factors that can enhance the organizational strategy implementation initiatives to produce value and create the competitive advantage. In today’s changing business environment, improvement and development of internal resources are very crucial to compete externally and globally. This paper aims to review the literature related to the organizational performance and explains the potential effects of TQM, ERP and EO.Given that not all the strategy implementation initiatives are fruitful, this paper attempted to establish an explanation of the mechanism through which such strategies can enhance the overall organizational performance.Based on a thorough review of the extant literature and the theoretical foundation, a research model was proposed.The proposed model is grounded by the fact that only excellent, innovative and differentiated companies and products can excite the customers and succeed in a turbulent business environment. Sciedu Press 2013 Article PeerReviewed application/pdf en cc_by https://repo.uum.edu.my/id/eprint/17251/1/IJBA%2066-85.pdf Al-Dhaafri, Hassan Saleh and Yusoff, Rushami Zien and Al-Swidi, Abdullah Kaid (2013) The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework. International Journal of Business Administration, 4 (1). pp. 66-85. ISSN 1923-4007 http://doi.org/10.5430/ijba.v4n1p66 doi:10.5430/ijba.v4n1p66 doi:10.5430/ijba.v4n1p66
spellingShingle HB Economic Theory
Al-Dhaafri, Hassan Saleh
Yusoff, Rushami Zien
Al-Swidi, Abdullah Kaid
The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework
title The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework
title_full The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework
title_fullStr The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework
title_full_unstemmed The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework
title_short The effect of total quality management, enterprise resource planning and the entrepreneurial orientation on the organizational performance: The mediating role of the organizational excellence --- A proposed research framework
title_sort effect of total quality management enterprise resource planning and the entrepreneurial orientation on the organizational performance the mediating role of the organizational excellence a proposed research framework
topic HB Economic Theory
url https://repo.uum.edu.my/id/eprint/17251/1/IJBA%2066-85.pdf
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