Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams

Job satisfaction of Malaysian virtual teams supporting e-commerce and shared service support are constantly challenged from working long irregular hours fulfilling global supply chain management in a temporal dispersed virtual organization.The work time demand is felt even more as the temporal disp...

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Main Authors: Yong, Shee-Mun, Thi, Lip Sam
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/17509/1/ICoEC2015%20%201-8.pdf
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author Yong, Shee-Mun
Thi, Lip Sam
author_facet Yong, Shee-Mun
Thi, Lip Sam
author_sort Yong, Shee-Mun
collection UUM
description Job satisfaction of Malaysian virtual teams supporting e-commerce and shared service support are constantly challenged from working long irregular hours fulfilling global supply chain management in a temporal dispersed virtual organization.The work time demand is felt even more as the temporal dispersion variance between parties in communication widens.This research was initiated to understand how satisfied employees are working under such conditions and whether having good management policies such as flexible work arrangement reduce the impact and restore job satisfaction.Findings from the quantitative survey of 301 ITO and BPO respondents located in the MSC flagship town of Cyberjaya reveal that Malaysian virtual teams are generally satisfied with their work condition.Whilst work time demand remains a temporal dispersion challenge, flexible work arrangement has no interaction effect to improving relation of work time demand and job satisfaction.It nevertheless is a predictor of job satisfaction.
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spelling uum-175092016-04-17T04:07:08Z https://repo.uum.edu.my/id/eprint/17509/ Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams Yong, Shee-Mun Thi, Lip Sam HD28 Management. Industrial Management Job satisfaction of Malaysian virtual teams supporting e-commerce and shared service support are constantly challenged from working long irregular hours fulfilling global supply chain management in a temporal dispersed virtual organization.The work time demand is felt even more as the temporal dispersion variance between parties in communication widens.This research was initiated to understand how satisfied employees are working under such conditions and whether having good management policies such as flexible work arrangement reduce the impact and restore job satisfaction.Findings from the quantitative survey of 301 ITO and BPO respondents located in the MSC flagship town of Cyberjaya reveal that Malaysian virtual teams are generally satisfied with their work condition.Whilst work time demand remains a temporal dispersion challenge, flexible work arrangement has no interaction effect to improving relation of work time demand and job satisfaction.It nevertheless is a predictor of job satisfaction. 2015 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/17509/1/ICoEC2015%20%201-8.pdf Yong, Shee-Mun and Thi, Lip Sam (2015) Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams. In: International Conference on E-Commerce (ICoEC) 2015, 20-22 Oktober 2015, Kuching, Sarawak, MALAYSIA. http://icoec.my/index.php/proceedings/5-icoec-2015-proceedings/96-temporal-dispersion-separation-and-schedule-flexibility-impact-on-job-satisfaction-for-malaysian-virtual-teams
spellingShingle HD28 Management. Industrial Management
Yong, Shee-Mun
Thi, Lip Sam
Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams
title Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams
title_full Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams
title_fullStr Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams
title_full_unstemmed Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams
title_short Temporal dispersion separation and schedule flexibility impact on job satisfaction for Malaysian virtual teams
title_sort temporal dispersion separation and schedule flexibility impact on job satisfaction for malaysian virtual teams
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/17509/1/ICoEC2015%20%201-8.pdf
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