Public sector adoption of social media
Social media technologies offer substantial opportunities to public sector organizations for developing community-based partnerships by facilitating engagement with citizens.Yet, public sector social media adoption remains an under-researched phenomenon, which at least partially is attributed to the...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2015
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| Online Access: | https://repo.uum.edu.my/id/eprint/18172/1/JCIS%2055%204%202015%2053-61.pdf |
| _version_ | 1825803996055470080 |
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| author | Mohd Sharif, Mohd Hisham Troshani, Indrit Davidson, Robyn |
| author_facet | Mohd Sharif, Mohd Hisham Troshani, Indrit Davidson, Robyn |
| author_sort | Mohd Sharif, Mohd Hisham |
| collection | UUM |
| description | Social media technologies offer substantial opportunities to public sector organizations for developing community-based partnerships by facilitating engagement with citizens.Yet, public sector social media adoption remains an under-researched phenomenon, which at least partially is attributed to the unique challenges and idiosyncrasies of public sector organizations. We take an analytical approach to examine qualitative evidence sourced from interviews with twenty-four local government organizations across Australia, and contribute to the existing body of knowledge. We induce a range of technological,organizational, and environmental factors that can impact on the social media adoption decisions in local government organizations.The interactions among these factors are also examined.In a dynamic environment where social media use is changing quickly, our findings about social media adoption factors can be useful to many stakeholders, including public sector adoption decision makers, social media and communication officers. |
| first_indexed | 2024-07-04T06:07:11Z |
| format | Article |
| id | uum-18172 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:07:11Z |
| publishDate | 2015 |
| publisher | Taylor & Francis Group |
| record_format | eprints |
| spelling | uum-181722016-06-26T06:41:48Z https://repo.uum.edu.my/id/eprint/18172/ Public sector adoption of social media Mohd Sharif, Mohd Hisham Troshani, Indrit Davidson, Robyn HD28 Management. Industrial Management T Technology (General) Social media technologies offer substantial opportunities to public sector organizations for developing community-based partnerships by facilitating engagement with citizens.Yet, public sector social media adoption remains an under-researched phenomenon, which at least partially is attributed to the unique challenges and idiosyncrasies of public sector organizations. We take an analytical approach to examine qualitative evidence sourced from interviews with twenty-four local government organizations across Australia, and contribute to the existing body of knowledge. We induce a range of technological,organizational, and environmental factors that can impact on the social media adoption decisions in local government organizations.The interactions among these factors are also examined.In a dynamic environment where social media use is changing quickly, our findings about social media adoption factors can be useful to many stakeholders, including public sector adoption decision makers, social media and communication officers. Taylor & Francis Group 2015 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/18172/1/JCIS%2055%204%202015%2053-61.pdf Mohd Sharif, Mohd Hisham and Troshani, Indrit and Davidson, Robyn (2015) Public sector adoption of social media. Journal of Computer Information Systems, 55 (4). pp. 53-61. ISSN 0887-4417 http://doi.org/10.1080/08874417.2015.11645787 doi:10.1080/08874417.2015.11645787 doi:10.1080/08874417.2015.11645787 |
| spellingShingle | HD28 Management. Industrial Management T Technology (General) Mohd Sharif, Mohd Hisham Troshani, Indrit Davidson, Robyn Public sector adoption of social media |
| title | Public sector adoption of social media |
| title_full | Public sector adoption of social media |
| title_fullStr | Public sector adoption of social media |
| title_full_unstemmed | Public sector adoption of social media |
| title_short | Public sector adoption of social media |
| title_sort | public sector adoption of social media |
| topic | HD28 Management. Industrial Management T Technology (General) |
| url | https://repo.uum.edu.my/id/eprint/18172/1/JCIS%2055%204%202015%2053-61.pdf |
| work_keys_str_mv | AT mohdsharifmohdhisham publicsectoradoptionofsocialmedia AT troshaniindrit publicsectoradoptionofsocialmedia AT davidsonrobyn publicsectoradoptionofsocialmedia |