The influence of m-commerce service and system quality dimensions on overall perceived service quality

Information Technology (IT) has an increasing importance and development in business life. Nowadays, businesses have been seeking to reach their customers through m-services especially m-commerce. The concern is to what extent this m-commerce system can satisfy the consumers’ needs and contribute...

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Autori principali: Salameh, Anas Abdelsatar, Hassan, Shahizan, Alekam, Jamal Mohammad Esmail
Natura: Articolo
Lingua:English
Pubblicazione: Anas Abdelsatar Salameh 2015
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Accesso online:https://repo.uum.edu.my/id/eprint/18301/1/IJRG%203%208%202015%201-13.pdf