The linkage between stress and organizational citizenship behavior
In today’s volatility environment, organizations constantly looking for a way to engage their employees.The demand for Organizational Citizenship Behavior (OCB) is increasing in views of OCB contribute to long-term profitability. However, it is truly depends on the willingness of the employees to pe...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Medwell Journals
2016
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/19599/1/IBM%2010%2014%202016%202713-2718.pdf |
| _version_ | 1803627746498183168 |
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| author | Hooi, Sin Soo Ali, Hassan |
| author_facet | Hooi, Sin Soo Ali, Hassan |
| author_sort | Hooi, Sin Soo |
| collection | UUM |
| description | In today’s volatility environment, organizations constantly looking for a way to engage their employees.The demand for Organizational Citizenship Behavior (OCB) is increasing in views of OCB contribute to long-term profitability. However, it is truly depends on the willingness of the employees to perform OCB.As such, it is interesting to know if employees who suffered from stress will or will not willing to perform OCB.A sample of 472 bank officers from commercial banks in Malaysia were participated in this survey.The results of multiple regression analysis showed a significant negative impact of emotional stress on organizational citizenship behavior.It is critical for bank managers to be aware of employees’ stress and help them reduce their stress which could in return increase their willingness to engage in organizational citizenship behavior in organization. |
| first_indexed | 2024-07-04T06:10:58Z |
| format | Article |
| id | uum-19599 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:10:58Z |
| publishDate | 2016 |
| publisher | Medwell Journals |
| record_format | dspace |
| spelling | uum-195992016-11-15T07:08:03Z https://repo.uum.edu.my/id/eprint/19599/ The linkage between stress and organizational citizenship behavior Hooi, Sin Soo Ali, Hassan HD28 Management. Industrial Management In today’s volatility environment, organizations constantly looking for a way to engage their employees.The demand for Organizational Citizenship Behavior (OCB) is increasing in views of OCB contribute to long-term profitability. However, it is truly depends on the willingness of the employees to perform OCB.As such, it is interesting to know if employees who suffered from stress will or will not willing to perform OCB.A sample of 472 bank officers from commercial banks in Malaysia were participated in this survey.The results of multiple regression analysis showed a significant negative impact of emotional stress on organizational citizenship behavior.It is critical for bank managers to be aware of employees’ stress and help them reduce their stress which could in return increase their willingness to engage in organizational citizenship behavior in organization. Medwell Journals 2016 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/19599/1/IBM%2010%2014%202016%202713-2718.pdf Hooi, Sin Soo and Ali, Hassan (2016) The linkage between stress and organizational citizenship behavior. International Business Management, 10 (14). pp. 2713-2718. ISSN 1993-5250 http://medwelljournals.com/abstract/?doi=ibm.2016.2713.2718 |
| spellingShingle | HD28 Management. Industrial Management Hooi, Sin Soo Ali, Hassan The linkage between stress and organizational citizenship behavior |
| title | The linkage between stress and organizational citizenship behavior |
| title_full | The linkage between stress and organizational citizenship behavior |
| title_fullStr | The linkage between stress and organizational citizenship behavior |
| title_full_unstemmed | The linkage between stress and organizational citizenship behavior |
| title_short | The linkage between stress and organizational citizenship behavior |
| title_sort | linkage between stress and organizational citizenship behavior |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/19599/1/IBM%2010%2014%202016%202713-2718.pdf |
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