Minimizing waiting times using multiple fuzzy queueing model with supply priorities

This paper proposes to construct the membership function of the system characteristics of a multiple channel queueing model with two classes of priority in which arrival rates and service rates of customers are all fuzzy numbers.A crisp multiple channel with two classes of priority queueing system g...

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Main Authors: Mueen, Zeina, Ramli, Razamin, Zabidi, Nerda Zura
Format: Article
Published: Pushpa Publishing House 2016
Subjects:
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author Mueen, Zeina
Ramli, Razamin
Zabidi, Nerda Zura
author_facet Mueen, Zeina
Ramli, Razamin
Zabidi, Nerda Zura
author_sort Mueen, Zeina
collection UUM
description This paper proposes to construct the membership function of the system characteristics of a multiple channel queueing model with two classes of priority in which arrival rates and service rates of customers are all fuzzy numbers.A crisp multiple channel with two classes of priority queueing system generalized to a fuzzy environment has been seen to adopted widely in previous literature, hence the motivation to transform a fuzzy queue with multiple channel and two class of priority into a family of conventional crisp queues with the application of alpha cut approach. A set of parametric nonlinear programs is developed to describe the family of crisp queues with multiple channels priority and a numerical example is solved successfully to demonstrate the validity of the proposed procedure.The developed mathematical formula in this article is expressed by membership functions rather than by crisp values and more focus is placed on queueing systems encountered in real life with the aim of reducing the expected waiting time of customers in the queue for each priority class.
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institution Universiti Utara Malaysia
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spelling uum-196422016-11-15T08:18:25Z https://repo.uum.edu.my/id/eprint/19642/ Minimizing waiting times using multiple fuzzy queueing model with supply priorities Mueen, Zeina Ramli, Razamin Zabidi, Nerda Zura QA75 Electronic computers. Computer science This paper proposes to construct the membership function of the system characteristics of a multiple channel queueing model with two classes of priority in which arrival rates and service rates of customers are all fuzzy numbers.A crisp multiple channel with two classes of priority queueing system generalized to a fuzzy environment has been seen to adopted widely in previous literature, hence the motivation to transform a fuzzy queue with multiple channel and two class of priority into a family of conventional crisp queues with the application of alpha cut approach. A set of parametric nonlinear programs is developed to describe the family of crisp queues with multiple channels priority and a numerical example is solved successfully to demonstrate the validity of the proposed procedure.The developed mathematical formula in this article is expressed by membership functions rather than by crisp values and more focus is placed on queueing systems encountered in real life with the aim of reducing the expected waiting time of customers in the queue for each priority class. Pushpa Publishing House 2016 Article PeerReviewed Mueen, Zeina and Ramli, Razamin and Zabidi, Nerda Zura (2016) Minimizing waiting times using multiple fuzzy queueing model with supply priorities. Far East Journal of Mathematical Sciences (FJMS), 99 (8). pp. 1177-1193. ISSN 0972-0871 http://doi.org/10.17654/MS099081177 doi:10.17654/MS099081177 doi:10.17654/MS099081177
spellingShingle QA75 Electronic computers. Computer science
Mueen, Zeina
Ramli, Razamin
Zabidi, Nerda Zura
Minimizing waiting times using multiple fuzzy queueing model with supply priorities
title Minimizing waiting times using multiple fuzzy queueing model with supply priorities
title_full Minimizing waiting times using multiple fuzzy queueing model with supply priorities
title_fullStr Minimizing waiting times using multiple fuzzy queueing model with supply priorities
title_full_unstemmed Minimizing waiting times using multiple fuzzy queueing model with supply priorities
title_short Minimizing waiting times using multiple fuzzy queueing model with supply priorities
title_sort minimizing waiting times using multiple fuzzy queueing model with supply priorities
topic QA75 Electronic computers. Computer science
work_keys_str_mv AT mueenzeina minimizingwaitingtimesusingmultiplefuzzyqueueingmodelwithsupplypriorities
AT ramlirazamin minimizingwaitingtimesusingmultiplefuzzyqueueingmodelwithsupplypriorities
AT zabidinerdazura minimizingwaitingtimesusingmultiplefuzzyqueueingmodelwithsupplypriorities