Social information retrieval for online community question answering services
Online Community Question Answering Services is a platform that allows users to seek for answers anytime and anywhere.The services cover a large collection of unstructured knowledge and become a knowledge repository for problem solving.The answers in the services are generated by other public u...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2016
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/20061/1/KMICe2016%20145%20149.pdf |
| _version_ | 1825804299413749760 |
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| author | Jun, Choi Lee Yu-N, Cheah Wai, Shiang Cheah |
| author_facet | Jun, Choi Lee Yu-N, Cheah Wai, Shiang Cheah |
| author_sort | Jun, Choi Lee |
| collection | UUM |
| description | Online Community Question Answering Services is
a platform that allows users to seek for answers
anytime and anywhere.The services cover a large
collection of unstructured knowledge and become a
knowledge repository for problem solving.The
answers in the services are generated by other public user.This environment creates a large collection of unstructured knowledge, which can be use as knowledge source for other intelligent processes.From the review, it is a challenge to access accurate information from the Online Community Question Answering services.This study propose a social information retrieval method to access the knowledge from the services.The proposed method query and retrieve information the online services through query expansion.Then, the retrieved information is filtered through a similarity analysis between a question with a query statement and semantic relatedness between answers and the query statement.The accuracy of the proposed approach is evaluated through human evaluation. |
| first_indexed | 2024-07-04T06:12:18Z |
| format | Conference or Workshop Item |
| id | uum-20061 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:12:18Z |
| publishDate | 2016 |
| record_format | eprints |
| spelling | uum-200612016-11-29T01:11:19Z https://repo.uum.edu.my/id/eprint/20061/ Social information retrieval for online community question answering services Jun, Choi Lee Yu-N, Cheah Wai, Shiang Cheah T Technology (General) Online Community Question Answering Services is a platform that allows users to seek for answers anytime and anywhere.The services cover a large collection of unstructured knowledge and become a knowledge repository for problem solving.The answers in the services are generated by other public user.This environment creates a large collection of unstructured knowledge, which can be use as knowledge source for other intelligent processes.From the review, it is a challenge to access accurate information from the Online Community Question Answering services.This study propose a social information retrieval method to access the knowledge from the services.The proposed method query and retrieve information the online services through query expansion.Then, the retrieved information is filtered through a similarity analysis between a question with a query statement and semantic relatedness between answers and the query statement.The accuracy of the proposed approach is evaluated through human evaluation. 2016-08-29 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/20061/1/KMICe2016%20145%20149.pdf Jun, Choi Lee and Yu-N, Cheah and Wai, Shiang Cheah (2016) Social information retrieval for online community question answering services. In: Knowledge Management International Conference (KMICe) 2016, 29 – 30 August 2016, Chiang Mai, Thailand. http://www.kmice.cms.net.my/kmice2016/files/KMICe2016_eproceeding.pdf |
| spellingShingle | T Technology (General) Jun, Choi Lee Yu-N, Cheah Wai, Shiang Cheah Social information retrieval for online community question answering services |
| title | Social information retrieval for online community question answering services |
| title_full | Social information retrieval for online community question answering services |
| title_fullStr | Social information retrieval for online community question answering services |
| title_full_unstemmed | Social information retrieval for online community question answering services |
| title_short | Social information retrieval for online community question answering services |
| title_sort | social information retrieval for online community question answering services |
| topic | T Technology (General) |
| url | https://repo.uum.edu.my/id/eprint/20061/1/KMICe2016%20145%20149.pdf |
| work_keys_str_mv | AT junchoilee socialinformationretrievalforonlinecommunityquestionansweringservices AT yuncheah socialinformationretrievalforonlinecommunityquestionansweringservices AT waishiangcheah socialinformationretrievalforonlinecommunityquestionansweringservices |