Relationship of knowledge management cycle and the performance from human, customer and organizational perspective
Knowledge is a main essential for any companies, because in the knowledge based era, the knowledge itself became the source of competitive advantage. The performance of knowledge management can be measured from the intellectual capital. Intellectual capital is not useful unless it can create som...
Main Authors: | Soesanto, Rayinda P., Andrawina, Luciana, Pertiwi, Indriani Rezki, Kurniawati, Amelia |
---|---|
Format: | Conference or Workshop Item |
Language: | English |
Published: |
2016
|
Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/20132/1/KMICe2016%20416%20420.pdf |
Similar Items
-
Knowledge sharing capability, absorptive capacity, and innovation: An empirical study of Indonesia’s information and communication technology industries
by: Andrawina, Luciana, et al.
Published: (2008) -
The relationship between customer service and the organizational performance
by: Mohd Hafizul Afiq, Su' Aif
Published: (2015) -
Customer Knowledge Management (CKM): Perspectives & Practices
by: Venkatesh, Shanthi
Published: (2008) -
Analyzing the impact knowledge identification, cycle time, segmenting customers of product design in accelerating customer acceptance
by: Cheng, Siew Mun, et al.
Published: (2015) -
Inter-organizational knowledge transfer processes: an integrative perspective
by: Khantong, Sommai, et al.
Published: (2016)