Estimating the right allocation of doctors in Emergency Department

Emergency Department (ED) provides acute care to various medical and surgical conditions.In a typical ED, there are three management zones: Red, Yellow and Green zones for attending patients with critical, semi critical and non-critical illness and injuries, respectively.The problem is staffing eac...

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Main Authors: Zulkifli, Mohd Ridzwan, Annamalai, Muthukkaruppan, Isahak, Kassim, Ahmad, Rashidi
Format: Conference or Workshop Item
Language:English
Published: 2016
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/20140/1/KMICe2016%20446%20452.pdf
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author Zulkifli, Mohd Ridzwan
Annamalai, Muthukkaruppan
Isahak, Kassim
Ahmad, Rashidi
author_facet Zulkifli, Mohd Ridzwan
Annamalai, Muthukkaruppan
Isahak, Kassim
Ahmad, Rashidi
author_sort Zulkifli, Mohd Ridzwan
collection UUM
description Emergency Department (ED) provides acute care to various medical and surgical conditions.In a typical ED, there are three management zones: Red, Yellow and Green zones for attending patients with critical, semi critical and non-critical illness and injuries, respectively.The problem is staffing each zone with adequate doctors (the scarce resource) to ensure the ED is able to function as a reliable organisation.Consequently, this paper presents a useful way to estimate the right allocation of doctors in ED through Discrete-Event Simulation (DES) implemented using Arena.The estimation is based on patients’ waiting time and doctors’ utilisation rate.The basis of the simulation is drawn from Queuing Theory and Theory of Constraints.The case study is the University Malaya Medical Centre (UMMC).Seven scenarios based on real-life situations are simulated and analysed.The results show that the right allocation to the Red, Yellow, and Green Zones in UMMC-ED are two, four and two doctors, respectively.The findings will serve as the basis to plan for future work on re positioning relatively free doctors from one zone to another zone that is facing temporary overcrowding emergencies.
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spelling uum-201402016-11-30T08:41:49Z https://repo.uum.edu.my/id/eprint/20140/ Estimating the right allocation of doctors in Emergency Department Zulkifli, Mohd Ridzwan Annamalai, Muthukkaruppan Isahak, Kassim Ahmad, Rashidi QA Mathematics Emergency Department (ED) provides acute care to various medical and surgical conditions.In a typical ED, there are three management zones: Red, Yellow and Green zones for attending patients with critical, semi critical and non-critical illness and injuries, respectively.The problem is staffing each zone with adequate doctors (the scarce resource) to ensure the ED is able to function as a reliable organisation.Consequently, this paper presents a useful way to estimate the right allocation of doctors in ED through Discrete-Event Simulation (DES) implemented using Arena.The estimation is based on patients’ waiting time and doctors’ utilisation rate.The basis of the simulation is drawn from Queuing Theory and Theory of Constraints.The case study is the University Malaya Medical Centre (UMMC).Seven scenarios based on real-life situations are simulated and analysed.The results show that the right allocation to the Red, Yellow, and Green Zones in UMMC-ED are two, four and two doctors, respectively.The findings will serve as the basis to plan for future work on re positioning relatively free doctors from one zone to another zone that is facing temporary overcrowding emergencies. 2016-08-29 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/20140/1/KMICe2016%20446%20452.pdf Zulkifli, Mohd Ridzwan and Annamalai, Muthukkaruppan and Isahak, Kassim and Ahmad, Rashidi (2016) Estimating the right allocation of doctors in Emergency Department. In: Knowledge Management International Conference (KMICe) 2016, 29 – 30 August 2016, Chiang Mai, Thailand. http://www.kmice.cms.net.my/kmice2016/files/KMICe2016_eproceeding.pdf
spellingShingle QA Mathematics
Zulkifli, Mohd Ridzwan
Annamalai, Muthukkaruppan
Isahak, Kassim
Ahmad, Rashidi
Estimating the right allocation of doctors in Emergency Department
title Estimating the right allocation of doctors in Emergency Department
title_full Estimating the right allocation of doctors in Emergency Department
title_fullStr Estimating the right allocation of doctors in Emergency Department
title_full_unstemmed Estimating the right allocation of doctors in Emergency Department
title_short Estimating the right allocation of doctors in Emergency Department
title_sort estimating the right allocation of doctors in emergency department
topic QA Mathematics
url https://repo.uum.edu.my/id/eprint/20140/1/KMICe2016%20446%20452.pdf
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