The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions
Working in teams is usually expected to improve organizational effectiveness; however, there are several challenges that would affect team effectiveness.While team members are usually empowered to find a solution to a problem, this raises the question of effectiveness of the team itself, especially...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
2016
|
| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/20277/1/IRMM%206%20S7%202016%20150%20154.pdf |
| _version_ | 1825804338340036608 |
|---|---|
| author | Mohd, Idaya Husna Omar, Muhammad Khalil Tengku Asri, Tengku Nural |
| author_facet | Mohd, Idaya Husna Omar, Muhammad Khalil Tengku Asri, Tengku Nural |
| author_sort | Mohd, Idaya Husna |
| collection | UUM |
| description | Working in teams is usually expected to improve organizational effectiveness; however, there are several challenges that would affect team effectiveness.While team members are usually empowered to find a solution to a problem, this raises the question of effectiveness of the team itself, especially in terms of conflict that usually occurs when working in teams. Conflict was suggested to be positive and useful for organizations, but also provides negative effects, interferes with team performance, and reduces satisfaction because it triggers stress and causes team members to perform ineffectively.Therefore, this study investigated the effect of conflicts on team effectiveness in a Malaysian statutory body. Three types of organizational conflicts, namely task, relationship, and process conflicts, were studied, as well as which of the three has the most implication on team effectiveness. A survey
was conducted among employees in the Malaysian statutory body regarding organizational conflict and team effectiveness. The results highlighted the understanding of organizational conflict and team effectiveness from the employees’ perspective, which showed both task and process conflicts having moderate positive relationships with team effectiveness, while no relationship was observed between relationship conflict and team effectiveness.This study offers recommendations that can help the organization to improve. |
| first_indexed | 2024-07-04T06:12:55Z |
| format | Article |
| id | uum-20277 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:12:55Z |
| publishDate | 2016 |
| record_format | eprints |
| spelling | uum-202772016-12-08T03:35:52Z https://repo.uum.edu.my/id/eprint/20277/ The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions Mohd, Idaya Husna Omar, Muhammad Khalil Tengku Asri, Tengku Nural HD28 Management. Industrial Management Working in teams is usually expected to improve organizational effectiveness; however, there are several challenges that would affect team effectiveness.While team members are usually empowered to find a solution to a problem, this raises the question of effectiveness of the team itself, especially in terms of conflict that usually occurs when working in teams. Conflict was suggested to be positive and useful for organizations, but also provides negative effects, interferes with team performance, and reduces satisfaction because it triggers stress and causes team members to perform ineffectively.Therefore, this study investigated the effect of conflicts on team effectiveness in a Malaysian statutory body. Three types of organizational conflicts, namely task, relationship, and process conflicts, were studied, as well as which of the three has the most implication on team effectiveness. A survey was conducted among employees in the Malaysian statutory body regarding organizational conflict and team effectiveness. The results highlighted the understanding of organizational conflict and team effectiveness from the employees’ perspective, which showed both task and process conflicts having moderate positive relationships with team effectiveness, while no relationship was observed between relationship conflict and team effectiveness.This study offers recommendations that can help the organization to improve. 2016 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/20277/1/IRMM%206%20S7%202016%20150%20154.pdf Mohd, Idaya Husna and Omar, Muhammad Khalil and Tengku Asri, Tengku Nural (2016) The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions. International Review of Management and Marketing, 6 (S7). pp. 150-154. ISSN 2146-4405 https://www.econjournals.com/index.php/irmm/article/view/3224 |
| spellingShingle | HD28 Management. Industrial Management Mohd, Idaya Husna Omar, Muhammad Khalil Tengku Asri, Tengku Nural The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions |
| title | The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions |
| title_full | The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions |
| title_fullStr | The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions |
| title_full_unstemmed | The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions |
| title_short | The effects of organizational conflicts on team effectiveness in a Malaysian statutory body institutions |
| title_sort | effects of organizational conflicts on team effectiveness in a malaysian statutory body institutions |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/20277/1/IRMM%206%20S7%202016%20150%20154.pdf |
| work_keys_str_mv | AT mohdidayahusna theeffectsoforganizationalconflictsonteameffectivenessinamalaysianstatutorybodyinstitutions AT omarmuhammadkhalil theeffectsoforganizationalconflictsonteameffectivenessinamalaysianstatutorybodyinstitutions AT tengkuasritengkunural theeffectsoforganizationalconflictsonteameffectivenessinamalaysianstatutorybodyinstitutions AT mohdidayahusna effectsoforganizationalconflictsonteameffectivenessinamalaysianstatutorybodyinstitutions AT omarmuhammadkhalil effectsoforganizationalconflictsonteameffectivenessinamalaysianstatutorybodyinstitutions AT tengkuasritengkunural effectsoforganizationalconflictsonteameffectivenessinamalaysianstatutorybodyinstitutions |